Xbox One does not record date of last update

Hi XBF Zineb F,

I did all the procedures you described, but without success.

Hello there @José Caique, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

[quote user="DJ SANDSTORM407"]

Lol yeah that would of been a lot of 30 second recordings lol ...i thought the Xbox was suppose to record the last 5 min of a game?? but mine never does for some reason. Only records when i say xbox record that or if i rank up in BF4.

[/quote]

it does, to use it you have to

1) xbox, snap game dvr

2) end clip now

3) last 5 mins

then it'll save the last 5 mins

I think there was a DVR bug during the one insider update, it fixes on the next update, mine was recording 4seconds, and after the last update.

OK I will check pc for updates but was fully upto date last night and its xbox one s