Xbox one display messed up

XxXphazonXxX · Dec 14, 2015

Turned on my Xbox One today and the display is messed up, it is shrunk to the top 1/3rd of my tv and is doubled. please help!

Have tried different HDMI cables, including a brand new one, and it was working perfectly fine yesterday.

[View:https://photos-3.dropbox.com/t/2/AA...DHjgo5BFJ2fxM?size=1280x960&size_mode=3:550:0]

:)

Mister Fitzer · Dec 14, 2015

May update Messed up display

Have you tried resetting your video settings, and then re-configuring your display? If this doesn't do the trick, please try a different video cable.

DavidBoland · Dec 14, 2015

May update Messed up display

Since i upgraded to the recent update I have two black bars on the left and the right of my tv .The only way I can remove them is to drop down to 480p But then everything looks horribble ,Running in 1080p there never used to be a probblem but since the latest
update 1080p 1080i and 720p ALL have black bars on the left and right. Could someone help with this please as it's getting quite annoing now.

Kenny H. · Dec 14, 2015

Hey there. I can't get your screenshot to load, but I would first try this:

Reset your display settings. Here's how:

If there's a disc in the Xbox One console, eject it.

On the console, press and hold the Xbox button for five seconds to turn off the console.

Press and hold the Xbox button and the Eject button until you hear a beep to turn on the console. You will hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. DO NOT LET GO until the second beep
occurs.

Note This will boot your console in low resolution mode (640 × 480). To reset this setting, go to Settings in the guide, select Display & sounds, Video options, and then TV Resolution.

If that doesn't help, run through the rest of the troubleshooting here:
support.xbox.com/.../tv-or-monitor-screen-is-blank-while-connected

Even though you don't have a blank screen, that page will help you through your display settings. Also, check your TVs settings to make sure they are set properly and that nothing was changed

Kenny H.

Hey there. I can't get your screenshot to load, but I would first try this:

Reset your display settings. Here's how:

If there's a disc in the Xbox One console, eject it.

On the console, press and hold the Xbox button for five seconds to turn off the console.

Press and hold the Xbox button and the Eject button until you hear a beep to turn on the console. You will hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. DO NOT LET GO until the second beep
occurs.

Note This will boot your console in low resolution mode (640 × 480). To reset this setting, go to Settings in the guide, select Display & sounds, Video options, and then TV Resolution.

If that doesn't help, run through the rest of the troubleshooting here:
support.xbox.com/.../tv-or-monitor-screen-is-blank-while-connected

Even though you don't have a blank screen, that page will help you through your display settings. Also, check your TVs settings to make sure they are set properly and that nothing was changed

Mister Fitzer

Have you tried resetting your video settings, and then re-configuring your display? If this doesn't do the trick, please try a different video cable.

neveryone

Do you have a specific error message the Xbox Displays? Silly networks always messing things up!

MysteryMaze13

Tried doing both and my display is still messed up.

Arminator

Can you check, if the HDMI cable itself is broken and try connecting the console with a different HDMI cable?

Also try the following: Eject any disc if necessary, and then shut down the console by holding the power button on the console for about 15 seconds.

After holding the power button for 15 seconds, let go of the power button, and now press and hold the eject button and the power button to turn on the console. The console will beep once when you press the power button, and when you keep holding both the
eject and power button, the console will beep a second time a few seconds later.

After the second beep, let go of the two buttons, and check if the console is able to show a correct image after booting.

If a different HDMI cable and that button combination also shows that weird picture, it might be that the console is defective. If you want to register the console for repairs, you can go to
https://devicesupport.microsoft.com

Xbox one display messed up