Xbox one disk drive suddenly not reading any format of disk. Is it online issue related? Any ...

Discus and support Xbox one disk drive suddenly not reading any format of disk. Is it online issue related? Any ... in XBoX on Consoles to solve the problem; Hi Guy's My Xbox one suddenly stopped reading all formats of disk Blu ray,DVD or Xbox One games on 27/12 The dashboard just says insert disk and then... Discussion in 'XBoX on Consoles' started by ITSPRICEY XTUK, Dec 28, 2014.

  1. Xbox one disk drive suddenly not reading any format of disk. Is it online issue related? Any ...


    Hi Guy's

    My Xbox one suddenly stopped reading all formats of disk Blu ray,DVD or Xbox One games on 27/12

    The dashboard just says insert disk and then comes up with a error code.

    Sometimes the drive makes a grinding noise but not all the time.

    I have tried to reset the X1 to factory settings,

    Press the power button on for 10 seconds for it to reboot

    Unticked the blu ray live option and deleted the persistent storage 3 times

    Put the Xbox One into power saving mode

    I remember in the summer a update caused the X1 to have disk drive errors and I have also read that the disruption we have had to the Xbox Live service could also cause problems?

    I have contacted support who have said send it back but I have a niggle that this is not disk drive issue. More likely a software internet problem?

    Any suggestions?

    Thank you

    :)
     
    ITSPRICEY XTUK, Dec 28, 2014
    #1
  2. Xbox one disk read error all formats suddenly. Had no issues before. Xbox turned itself on by itself and when shut down the power light flashes slowly white? My drive makes a grinding noise. Have a niggle this is a software issue

    Xbox one disk read error all formats suddenly. Had no issues before. Xbox turned itself on by itself and when shut down the power light flashes slowly white? My drive makes a grinding noise. Have a niggle this is a software issue like a failed update?d

    This literally happened overnight with no problems at all before. The Xbox turned itself on by itself the same day the drive stopped reading disks!

    Any ideas?. I have arranged to send back to Microsoft but feel this could be a problem I may be able to sort myself.

    Status code for all disks 0x91d7000

    Any help appreciated
     
    ITSPRICEY XTUK, Dec 28, 2014
    #2
  3. Console taking ages to start up..

    Is there any disk error's

    What kind of hard drive did it come with.

    Providing you are using the original hard drive if the error persists i would advise calling xbox support they should help you.

    Also i have a problem a disk reading error the disk tray will jam if there is no disk in but if there is not problem.
     
    SIL3NT SNIP3R09, Dec 28, 2014
    #3
  4. Safinn-DEBE5465-69BB Win User

    Playing Game Problem

    Any idea anyone?

    Just read online that the old Hitachi drives are the ones causing the problem not reading the disks.
  5. M3tal Daz3 Win User

    Disk drive wont read any disks

    There seems to be a hardware issue with your disc driver. You should send your console for repairs:

    https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced
  6. Kristyfan Win User

    Xbox one fat not inizialize any dvd game 360

    Dear all, upgrade about issue reported.

    the xbox no read any kind of disk, excepted xbox one game disk.

    So, i think that the problem is by optical drive.

    Maybe e

    xist a mode to reset dvd unit, like car stereo?

    Many thanks
  7. SoapyOrpheus234 Win User

    XBOX One does not recognize Blu-ray disk

    On a PC play without any problems

    On a different player play w/o problem

    it not disk issue.

    XBOX One not read burned disk?
  8. Obsessive Power Win User

    My Seagate 2tb Hardrive

    Hi,

    If it's not working on the console then drive has some type of boot sector curruption, it's probably still working though. If you can hear the drive spin up and access the disk, then that's a good sign. But any continuous clicking noises will indicate a
    dying hard drive.

    Unfortunately there is no way to get the data back from the drive so you'll need to format it.

    Plug your drive to a PC running Windows and run 'Disk Management'. The quickest way to get to Disk Management is to right click on the start menu and select it from here.

    Hopefully your drive will show up here and Windows will ask you to 'Initialise it'. Once this is done, format the drive. For the Xbox One to see a PC formated drive, the drive must be formatted to NTFS.

    With the drive formatted, plug it back to your console and see if the Xbox lets you set it for game storage.
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Xbox one disk drive suddenly not reading any format of disk. Is it online issue related? Any ...

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