Xbox One disconnects from wireless network

Discus and support Xbox One disconnects from wireless network in XBoX on Consoles to solve the problem; My Xbox One keeps disconnecting from Xbox Live. Any Ideas Why? NOTE: This is just my Xbox One. Everything else is connected to the network. I... Discussion in 'XBoX on Consoles' started by GroggyElf9, Apr 30, 2017.

  1. GroggyElf9
    GroggyElf9 Guest

    Xbox One disconnects from wireless network


    :)
     
    GroggyElf9, Apr 30, 2017
    #1
  2. Xbox one X disconnects from network every time i turn the console off

    I've been having a problem that every time i turn my xbox one x off it disconnects from my wireless network and when i turn it back on my xbox can't find any network to connect too. The problem is fixed if i disconnect the power cable from the console and
    have it power completely off, but then i am still forced to search for my wireless network and reconnect manually to it
     
    ComradeRussia1, Apr 30, 2017
    #2
  3. wolfspidr
    wolfspidr Guest
    wolfspidr, Apr 30, 2017
    #3
  4. Xbox One disconnects from wireless network

    Hey there GroggyElf9,

    Sorry to hear about the network performance. Let's check a few things to narrow this down. Does the issue persist when using both wired or wireless network connections on the console?



    Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

    • Download Speed
    • Upload Speed
    • Latency
    • Packet Loss %
    • Wireless Strength (if applicable)
    • Modem Manufacturer
    • Router Manufacturer (if being used) as well as the model number
    • NAT Type

    That information will help us determine the next best steps. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, May 2, 2017
    #4
  5. XBF Jasmine Z Win User

    Google Fiber

    Hi Jr,

    I would recommend trying a
    wireless connection
    on the console instead of an ethernet cable. It could be an issue with the ports on the console itself.

    Also, here is a link that has to do with the console disconnecting from the network:

    "My Xbox One is getting randomly disconnected from Xbox Live"


    1. select Set up wireless network
    2. select the appropriate router from the list of devices
    3. enter the password
    4. connect to the network.
    Try this out and let us know the results.
  6. Chris21ce Win User

    Continuously repeatedly getting kicked off live

    Try disconnecting from the wireless network on xbox and restoreing wireless factory settings then turn off the xbox and turn on and connect. hope this helps
  7. Chris21ce Win User

    Xbox LIVE Test Connection says it's fine, but I can't connect to anything.

    Try disconnecting from the wireless network on xbox and restoreing wireless factory settings then turn off the xbox and turn on and connect. hope this helps
  8. Chris21ce Win User

    Trouble connecting to LIVE.

    Try disconnecting from the wireless network on xbox and restoreing wireless factory settings then turn off the xbox and turn on and connect. hope this helps
  9. Chris21ce Win User

    xbox live help

    Try disconnecting from the wireless network on xbox and restoreing wireless factory settings then turn off the xbox and turn on and connect. hope this helps
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Xbox One disconnects from wireless network

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