Xbox One disconnects from Live when using YouTube, Twitch, etc

Discus and support Xbox One disconnects from Live when using YouTube, Twitch, etc in XBoX on Consoles to solve the problem; Hello, I have my Xbox 360 and Xbox One connected to the same wireless network in my home. The 360 has no problems connecting and staying connected to... Discussion in 'XBoX on Consoles' started by Shiny Rob, Jan 19, 2014.

  1. Shiny Rob
    Shiny Rob Guest

    Xbox One disconnects from Live when using YouTube, Twitch, etc


    Hello,

    I have my Xbox 360 and Xbox One connected to the same wireless network in my home. The 360 has no problems connecting and staying connected to YouTube for extended periods of time. When I use my Xbox One, it disconnects from Live after a few minutes and
    asks me to check my network connection. Every time, I am able to reconnect without any issues. But after a few minutes, it disconnects again.

    2 Xboxes, same network, only one is having issues. I've looked at and tried some of the disconnection suggestions, but if one Xbox connects fine, why is it an issue with
    my network that the newer, shiner, Xbox One can't keep a connection?

    When I run a Detailed Internet report from Xbox One this is what I get:

    Download Speed: 3.70 Mbps

    Upload Speed: 0.64 Mbps

    Download Packet Loss: 0%

    Upload Packet Loss: 3%

    MTU: 1480

    Latency: 112 ms

    Wireless Strength: 85%

    Please help,

    Thank you

    :)
     
    Shiny Rob, Jan 19, 2014
    #1
  2. JoshTasaico
    JoshTasaico Guest
    X1 Desperate Help !!

    I've tried both without success. Something interesting to note would be that I've just been watching twitch using smart glass to control my Xbox. When I was watching using my controller, it would disconnect from live constantly.
     
    JoshTasaico, Jan 19, 2014
    #2
  3. XyPhIr
    XyPhIr Guest
    Twitch not work again

    I'm having same issue, tried deleting user profile from twitch app, uninstalling twitch, reseting stream key and then trying to disconnect xbox one from twitch under connections ( unable to remove xbox one keeps saying successfully disconnected from xbox
    one, but then refreshes and still says connected) all this and still issues off not able to watch channels. and now i cant even broadcast either because everything is messed up from reseting stream key and unable to disconnect under connections on twitch
    site so now when i broadcast it says i dont have gold.. when i do.
     
    XyPhIr, Jan 19, 2014
    #3
  4. Shiny Rob
    Shiny Rob Guest

    Xbox One disconnects from Live when using YouTube, Twitch, etc

    I took my Xbox One upstairs and was able to hook it directly into the modem. It worked liked a dream. The issue has to be with the wireless. I'll start looking through those support stickies again.

    If anyone knows what I should try, please help.

    Thanks.
     
    Shiny Rob, Jan 19, 2014
    #4
  5. Its hard to figure out the issue straight a way like this with no info whatsoever.

    Basically there are 2 things that might be happening either the signal is inadequate which is really unlikely or the issue might be with ports.

    So lets presume its the ports, which is a lot more likely so try to portforward, upnp or dmz the router. If upnp already is enabled try to turn it off and then turn on.
     
    MarkSelezenev, Oct 31, 2018
    #5
  6. MarkSelezenev Win User

    Xbox One disconnects from Live when using YouTube, Twitch, etc

    Its hard to figure out the issue straight a way like this with no info whatsoever.

    Basically there are 2 things that might be happening either the signal is inadequate which is really unlikely or the issue might be with ports.

    So lets presume its the ports, which is a lot more likely so try to portforward, upnp or dmz the router. If upnp already is enabled try to turn it off and then turn on.
  7. Shiny Rob Win User

    Xbox One disconnects from Live when using YouTube, Twitch, etc

    I took my Xbox One upstairs and was able to hook it directly into the modem. It worked liked a dream. The issue has to be with the wireless. I'll start looking through those support stickies again.

    If anyone knows what I should try, please help.

    Thanks.
  8. Angelo gabriel rodri Win User

    Vai dar para transmitir direto para o youtube? (Will it be able to broadcast directly to YouTube?)

    No aplicativo da twitch no xbox one, voce abre ele, e vai em TRANSMITIR e abre uma live diretamente para twitch

    ja no aplicativo do youtube nao tem essa opçao! e dificulta muito fazer uma live para o youtube

    [Translation - In the Twitch app on Xbox One, you open it, and it goes on STREAM and opens a live directly to twitch


    JA in the YouTube app does not have this option! And it makes it hard to make a live for YouTube]
  9. Paraffin Alien Win User

    Xbox LIVE disconnects when starting up a game? (XBOX 360)

    Same been happening to me too (in UK).

    No problems with apps like Youtube, etc, but disconnects from live when I start to play a game, very annoying.
  10. XyPhIr Win User

    Twitch not work again

    I'm having same issue, tried deleting user profile from twitch app, uninstalling twitch, reseting stream key and then trying to disconnect xbox one from twitch under connections ( unable to remove xbox one keeps saying successfully disconnected from xbox
    one, but then refreshes and still says connected) all this and still issues off not able to watch channels. and now i cant even broadcast either because everything is messed up from reseting stream key and unable to disconnect under connections on twitch
    site so now when i broadcast it says i dont have gold.. when i do.
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Xbox One disconnects from Live when using YouTube, Twitch, etc

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