Xbox one disconnecting from wifi every 1-5minutes

Discus and support Xbox one disconnecting from wifi every 1-5minutes in XBoX on Consoles to solve the problem; My Xbox one is having some serious issues. It drops my wifi connection every 1-5minutes and then reconnects and then drops. I have had this issue for... Discussion in 'XBoX on Consoles' started by Mastoklok, Feb 27, 2015.

  1. Mastoklok
    Mastoklok Guest

    Xbox one disconnecting from wifi every 1-5minutes


    My Xbox one is having some serious issues.

    It drops my wifi connection every 1-5minutes and then reconnects and then drops. I have had this issue for about a week now. And on top of it all? it's only my Xbox One having issues.

    I have done everything that is recommended to fix the issue such as: resetting/powercycling gateway, powercycling xbox one, clearing cache and deleting MAC address, called my ISP(Comcast), opened the recommended ports.

    Nothing has worked.

    And it seems I'm not the only one with this issue. A lot of people are suffering from this and nothing is being said other than "have you hard reset?"

    I think the issue is the most recent system update being as all these problems have popped up immediately after the update.

    :)
     
    Mastoklok, Feb 27, 2015
    #1
  2. Mastoklok
    Mastoklok Guest
    Xbox One keeps disconnecting from Xbox Live with everything I use. Netflix, Online Multiplayer, YouTube, and etc.

    I am having the same issues. My Xbox One keeps disconnecting from the wifi every 1-5 minutes and it's non stop. I have a 91-97% signal strength and still get disconnected every 1-5 minutes

    I have tried portforwarding. Power cycling. Disconnecting and reconnecting to wifi. Nothing.

    I even called my ISP and it isn't an issue on their side because everything else works perfectly fine.

    Would really love to know what in the hell is going on with my Xbox one and I'm sure the dozens of other people would love to know.
     
    Mastoklok, Feb 27, 2015
    #2
  3. oofoofoo
    oofoofoo Guest
    Xbox one s connection problems

    My xbox one s keeps disconnecting from wifi but it works most of the time. It's not the wifi or router because everything else connected works.
     
    oofoofoo, Feb 27, 2015
    #3
  4. GbmzsshL
    GbmzsshL Guest

    Xbox one disconnecting from wifi every 1-5minutes

    Hi you are not only one believe me, I have same problem and I don't know who to blame, my Xbox one is now this moment in Xbox service center because is under warranty I did try everything and noting is working:3 new routers and countless talk on phone with
    Xbox one support and ISP AT&T U-verse in my case, and resetting router and box and changing firewall and setting and 2 ATT technicians checking my connection and everything in my house is working excellent wireless or wired except Xbox one,I will post what
    service people find. Modem brand & model number:

    Router brand & model number:ARRIS, NVG 589

    How many 360 and One consoles are connected to this router?: 1 XBOX ONE

    Wired or wireless (for each console):WIRELESS

    Things you have tried:3 NEW ROUTERS,WIRED OR WIRELESS,RESETING XBOX ,XBOX SUPPORT,ATT SUPPORT,ATT HOME SERVICE,

    Is UPnP Enabled? Yes/no/Unknown-YES

    Do you have a NAT error? If so, what is your NAT type? NO and OPEN

    Any Error Codes you encounter: WEASEL

    Who is your ISP?(Internet Service Provider):AT&T U-Verse
     
    GbmzsshL, Feb 28, 2015
    #4
  5. CPT RAVE
    CPT RAVE Guest
    Try running a hardline to the xbox one, and see if you get the same results.
     
    CPT RAVE, Mar 7, 2015
    #5
  6. CPT RAVE
    CPT RAVE Guest
    Wait Weasel, is that for the Destiny game? I have noticed with Destiny the XBOX has issues with that game. Uninstall the game, try another game and see if the results are the same.
     
    CPT RAVE, Mar 7, 2015
    #6
  7. RichFAITH27
    RichFAITH27 Guest
    Thought I was the only one with this issue, and xbox suppor keep taking me threw the same troubleshooting steps after I tell them I already tried everything.. I can't even enjoy my system because it just randomly disconnects from Xbox Live. It's not my network
    cause nobody else's Xbox does it... I don't have the $400 on my card for them to hold and I really don't want them take a month or so to send me console back from repair. I'm also worried that they will send my console back without repairing it because it's
    not nothing you will.notice right awa. It's random and sometimes it takes a while and sometimes it won't do it all for a day. The only way to use my console without problems is to have it connected by ethernet cable from my xbox to my laptop (modem is in another
    room) and I don't like having to leave my laptop on just to play my Xbox One
     
    RichFAITH27, Apr 7, 2015
    #7
  8. Xbox one disconnecting from wifi every 1-5minutes

    i had this problem, it was solved after i changed my router/modem. so i guess changing it would fix tour problem, it did for me Xbox one disconnecting from wifi every 1-5minutes :D and i bought a TP-LINK TD-W8960N model if your wondering
     
    shadow of arman, Apr 8, 2015
    #8
  9. Does you controller disconnect as well?

    I have the same problem, whenever I am using an online connection for a game, my wireless connections just randomly drops, could be as quick as 1 minute or as long as 45 minutes. Also my controller disconnects along with my wireless connection.
     
    YenMasterSong, Apr 9, 2015
    #9
  10. Hey, guys! I'm very sorry to see about any connection issues. This thread is a little old. Since your issue seems different than others, YenMasterSong, I suggest posting up a new thread detailing what you're running into and troubleshooting you've completed.
    This way our community can get you the individual support that works best on the forums. Xbox one disconnecting from wifi every 1-5minutes :)
     
    Misses Quinzel, Oct 31, 2018
    #10
  11. YenMasterSong Win User

    Xbox one disconnecting from wifi every 1-5minutes

    Does you controller disconnect as well?

    I have the same problem, whenever I am using an online connection for a game, my wireless connections just randomly drops, could be as quick as 1 minute or as long as 45 minutes. Also my controller disconnects along with my wireless connection.
  12. RichFAITH27 Win User

    Xbox one disconnecting from wifi every 1-5minutes

    Thought I was the only one with this issue, and xbox suppor keep taking me threw the same troubleshooting steps after I tell them I already tried everything.. I can't even enjoy my system because it just randomly disconnects from Xbox Live. It's not my network
    cause nobody else's Xbox does it... I don't have the $400 on my card for them to hold and I really don't want them take a month or so to send me console back from repair. I'm also worried that they will send my console back without repairing it because it's
    not nothing you will.notice right awa. It's random and sometimes it takes a while and sometimes it won't do it all for a day. The only way to use my console without problems is to have it connected by ethernet cable from my xbox to my laptop (modem is in another
    room) and I don't like having to leave my laptop on just to play my Xbox One
  13. CPT RAVE Win User

    Xbox one disconnecting from wifi every 1-5minutes

    Wait Weasel, is that for the Destiny game? I have noticed with Destiny the XBOX has issues with that game. Uninstall the game, try another game and see if the results are the same.
  14. Misses Quinzel Win User

    Xbox one disconnecting from wifi every 1-5minutes

    Hey, guys! I'm very sorry to see about any connection issues. This thread is a little old. Since your issue seems different than others, YenMasterSong, I suggest posting up a new thread detailing what you're running into and troubleshooting you've completed.
    This way our community can get you the individual support that works best on the forums. :)
  15. GbmzsshL Win User

    Xbox one disconnecting from wifi every 1-5minutes

    Hi you are not only one believe me, I have same problem and I don't know who to blame, my Xbox one is now this moment in Xbox service center because is under warranty I did try everything and noting is working:3 new routers and countless talk on phone with
    Xbox one support and ISP AT&T U-verse in my case, and resetting router and box and changing firewall and setting and 2 ATT technicians checking my connection and everything in my house is working excellent wireless or wired except Xbox one,I will post what
    service people find. Modem brand & model number:

    Router brand & model number:ARRIS, NVG 589

    How many 360 and One consoles are connected to this router?: 1 XBOX ONE

    Wired or wireless (for each console):WIRELESS

    Things you have tried:3 NEW ROUTERS,WIRED OR WIRELESS,RESETING XBOX ,XBOX SUPPORT,ATT SUPPORT,ATT HOME SERVICE,

    Is UPnP Enabled? Yes/no/Unknown-YES

    Do you have a NAT error? If so, what is your NAT type? NO and OPEN

    Any Error Codes you encounter: WEASEL

    Who is your ISP?(Internet Service Provider):AT&T U-Verse
Thema:

Xbox one disconnecting from wifi every 1-5minutes

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