xbox one disconnecting after december 2016 update

Discus and support xbox one disconnecting after december 2016 update in XBoX on Consoles to solve the problem; my xbox keeps disconnecting 07573de5-47f6-43ed-8c66-7c19609c0a7a Discussion in 'XBoX on Consoles' started by caster5811, Mar 15, 2017.

  1. caster5811
    caster5811 Guest

    xbox one disconnecting after december 2016 update


    my xbox keeps disconnecting

    :)
     
    caster5811, Mar 15, 2017
    #1
  2. masamune1964
    masamune1964 Guest
    masamune1964, Mar 15, 2017
    #2
  3. Nikos K.
    Nikos K. Guest
    Missing Credits

    Hello there,

    I noticed that the latest digital purchases I made from Xbox Store did not register with my Rewards Account and of course I didn't got the 6% cash back I supposed to get for these.

    Here is the list of items they never register:

    November 24, 2016 - $3.74 / $4.07 (After Tax)

    December 3, 2016 - $84.99 / $92.51 (After Tax)

    December 23, 2016 - $10.00 / $10.89 (After Tax)

    December 23, 2016 - $10.00 / $10.89 (After Tax)

    December 23, 2016 - $3.80 / $4.13 (After Tax)

    Can you please investigate and post the missing credits to my account?

    Thanks for your help and effort.
     
    Nikos K., Mar 15, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    xbox one disconnecting after december 2016 update

    Hey there caster 5811!

    Let's start off by running through this
    Xbox One Disconnection Troubleshooter     to see if that helps clear up the trouble you're having. Let us know how it goes xbox one disconnecting after december 2016 update :)

    If you're connected via WiFi, please also give a wired connection a try to see if there's any change with your connection troubles.
     
    Mister Maka, Mar 16, 2017
    #4
  5. Mister Maka Win User

    xbox one disconnecting after december 2016 update

    Hey there caster 5811!

    Let's start off by running through this
    Xbox One Disconnection Troubleshooter     to see if that helps clear up the trouble you're having. Let us know how it goes :)

    If you're connected via WiFi, please also give a wired connection a try to see if there's any change with your connection troubles.
  6. masamune1964 Win User

    Can't copy OSU1.zip file to USB (Offline System Update)

  7. GlacialBird2039 Win User

    Bought games and no credit reward added

    Thank you for fast respond, Below are The games I bought:

    - 24 December 2016, Forza Horizon 3 Deluxe Edition

    - 23 December 2016, JUST DANCE® 2015

    - 22 December 2016, Pro Evolution Soccer 2017 - Digital Exclusive

    - 22 December 2016, Minecraft for Xbox

    - 22 December 2016, METAL GEAR SOLID V: THE PHANTOM PAIN

    I bought it because I wanted the rewards..

    Please Help and sorry for my impolite English :)
  8. Smwutches Win User

    50, 000 Rewards points missing from account

    That offer ended on December 31, 2016. So since your purchase was made after the offer ended, it would not be eligible.
  9. GlacialBird2039 Win User

    Bought games and no credit reward added

    Fyi.. I just refunded METAL GEAR SOLID V: THE PHANTOM PAIN because I like to change it to METAL GEAR SOLID V: DEFINITIVE EXPERIENCE

    Im sorry for your inconvenience

    Thank you for fast respond, Below are The games I bought:

    - 24 December 2016, Forza Horizon 3 Deluxe Edition

    - 23 December 2016, JUST DANCE® 2015

    - 22 December 2016, Pro Evolution Soccer 2017 - Digital Exclusive

    - 22 December 2016, Minecraft for Xbox

    - 22 December 2016, METAL GEAR SOLID V: THE PHANTOM PAIN

    I bought it because I wanted the rewards..

    Please Help and sorry for my impolite English :)
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xbox one disconnecting after december 2016 update

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