Xbox One Disc Drive Not Working

NativeMango377 · Oct 11, 2015

Hi All,

My Xbox One disc drive is not working. how much does Microsoft charge to fix it?

:)

Arminator · Oct 11, 2015

Strange disc problem

The Xbox One takes the game disc simply as "proof of purchase". Since the Xbox One console can't "understand" the program language on the Xbox 360 disc, the console simply sees you as "owning" the game, and downloads the "translated" Xbox One backwards compatible
version from the Xbox Live marketplace.

No data is transferred from the scratched disc on the Xbox One, only the security sector is being read (which is probably not scratched on your disc).

Since the Xbox One only downloads the game data from the Xbox Online Marketplace and plays the game from the internal hard drive, checking if the disc is still in the drive, you can play Black Ops 2 on the One.

If you have a friend with a working Black Ops II disc, you can borrow that from your friend, and use the Install feature on the Xbox 360 to copy the working disc to your console hard drive. Then return the working disc to your friend, and use your own scratched
disc again as "Proof of Purchase". Since the Xbox 360 will then play the game from the hard drive, and only check the readable security sector of your scratched disc, you can still play the game on your 360 as well, if you find a way to get the game files
from a working disc onto your console hard drive.

WPAK · Oct 11, 2015

I NEED HELP PLEASE!???? X(

follow the steps on this link: support.xbox.com/en-US/xbox-360/disc-drive/disc-drive-solution

I hope one of these steps help. I hope you get it working again.

MonsterGuy2014 · Oct 11, 2015

How long have you had your xbox one? I would also suggest calling Microsoft to report the issue, then they should tell you what is needed on your part. That is what I would do if I was having an issue with my xbox one.

Lei Fang DOAX3 · Oct 31, 2018

..........

Hello "NativeMango377"

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If your console is still under the warranty of Microsoft, it is going to be free

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I purchased the extended warranty when I got my console so the only thing that I have to do is walk into the store and they will replace my defective console with no questions asked

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I hope that you will resolve this issue quickly so that you will be back to gaming again

........

Have a nice day or afternoon or night "NativeMango377"

.........

Lord Dirt

Love for them to make a reliable console that has a working disc drive. No reason the Xbox One disc drive should fail in a year if it downloads the game to your console!!

Julian_Baptiste

support.xbox.com/.../disc-drive-solution if these steps do not work your best bet is to exchange the game for another one at the store you bought it from.

Hyped Hamster

Hi, There has never been a disc drive app that tells you if the disc in the drive or not. If the drive recognizes a disc, then it will show, if it doesn't, then it wont. That is how it has always been.

Nope, ive had an Xbox One since day one. It originally had a disc drive app. If you wipe an original xbox one (day one edition) back to factory defaults and dont connect it to the internet you get the app... aaaaaaand I literally just watched some test the
disc which I thought was faulty at a game store doing exactly that. It worked on their machine.

Im just getting fed up of disc drive faults. I would have zero issue if it consistently worked.

Obsessive Power

Hi,

Do other BC Xbox 360 game discs work on your Xbox One? For the Xbox One to recognise the game and download it from Live it must:

Be able to read the disc. Check if the disc is dirty or damaged
Have a working Optical drive capable of reading Xbox 360 discs. Try other BC discs or test a DVD movie.

The Xbox One has two diodes for reading discs in the optical Blu-ray Drive. A red laser is used to read Xbox 360 and DVD movies and a blue laser to read Xbox One games and Blu-ray movies. If the diode for reading DVD's is faulty, BC Xbox 360 discs won't
work.

Daevac7c64936-f42f-4

I've a similar issue but it doesn't read discs atal.

Problem with the disc drive.

Clear your cache in settings under blu ray?

Its not the disc drive I have xbox one game disc that work fine.

Xbox One Disc Drive Not Working