XBOX One Disc Drive not reading Game Disc's after Console last software update

MohamedIbrahim111 · Sep 14, 2017

Hi All,

Kindly anyone experience same issue in subject?

Disc was working without any issue at same day. Game Disc was already inserted in XBOX Console, till software update run and completed. Immediately after update, my Disc is dead and cannot detect there is Game Disc already inside. The Disc drive show a sound
of reading Disc as usual but without any result. No errors. The only Error or Message that system divert me to the digital store to buy the Game! I opened a channel with XBOX support and tried every possible soft solution like power recycle and reset the XBOX
(without deleting installed Games) but no success. It was recommended from support to send my XBOX for replacement or repair. It seems software damaged Firmware of some hardware component related to DISC reading process.

Your feedback and support is appreciated.

Regards

Mohamed Ibrahim

:)

knives0302 · Sep 14, 2017

Hardware problems on Xbox One

Are you guys having issues with the headset having nothing but static? Disc drives that won't read or install? Or console installation crashing? Well, I guess since it's fairly new, Microsoft didn't see this coming. I read a news article just now and this is what I saw.

The Xbox One has finally launched, but unfortunately for Microsoft and its fans this day hasn't gone off without a hitch.
Day one Xbox One buyers are reporting a variety of issues with the hardware they purchased at the console's midnight launch and on the morning of its release.
Those problems range from critical errors with software updates to scratched consoles and faulty headsets and disc drives, according to reports given to and compiled by IGN and Geek.com.
We asked Microsoft for a response to these reports, and we'll update here when we hear back.

Making light

Alleged issues with day one Xbox One hardware include a headset that emits nothing but static, a console trapped in an endless loop of crashing and rebooting, and disc drives that won't read or install games.Click to expand...
Click to expand...

Via: Tech Radar

kevin · Sep 14, 2017

Updating Tips for Xbox 360 console software

Your Xbox console software always needs to be updated with new features for better performance.

Are you experiencing these types of problems?

• Disappearing Dashboard themes
• Missing Avatars
• Malfunction of the Kinect sensor

These can all be solved easily by updating your console software.

How to Update Xbox console software

You can simply update your console software in any one way as following:

You can install the updates from Xbox Live
or
You can install from the Game disc or USB Flash Drive or Burned CD or DVD.

How to Update from Xbox live

It’s very easy to update the console software from Xbox live. The only thing you need to do that is connect your console to internet.

Follow these few steps:

1. Press the Guide button on your controller, go to Settings, and select System Settings.
2. Go to Network Settings.
3. Select Wired Network or the name of your wireless network, if you are prompted to do so.
4. Press Test Xbox LIVE Connection.
5. Press yes if you are prompted to update the console software.

If you cannot connect your Console to the Internet, you can try to get support from the Xbox LIVE Connect Solution.

Or

You can update your software in other ways.

Update console software from a Game disc or Flash Drive or Burned CD/DVD

You can easily update your console software from a Game disc which includes a newer version of the console software. You need to perform the task at the time of starting. If you do not choose to update, you can do it at the next start.

You can also install updates from a USB Flash Drive. To do this, you need to download the updates and save them on your computer and then copy them to a USB Flash drive. Plug the Flash drive into your console and restart it. The installation will start automatically.

Note: If you are using Windows XP, Windows Vista or Windows 7, unzip the downloaded .zip file and copy them to the root directory of the USB Flash drive.

You can also burn the downloaded files onto a blank writable CD/DVD. Then insert the CD/DVD into your console. Restart the console and the installation will start automatically. Press yes if you want to perform the updates.

Note: If you are using Windows XP, Windows Vista or Windows 7, unzip the downloaded zip file and copy it to the root directory of the CD/DVD. If you are using an earlier version of Windows, you need special software like “winzip” to unzip the file. Then click to write or Burn.

There is no cost for updating your Console software. New games might require an update to the current software. In addition, Kinect games might not play properly with the back dated software. Always remember that you cannot get back to an earlier version once your software has been updated.

InCaudaVenenum · Sep 18, 2017

First, if you haven't already, try inserting a different game disc and see if it reads. If not, then you should probably put in a service
repair

labratje · Nov 2, 2018

First, if you haven't already, try inserting a different game disc and see if it reads. If not, then you should probably put in a service
repair
Click to expand...

Yeah right 100+$ for a **** cd player. they should put replace it for free. You pay good money for the console and the game. And just as your warranty runs out, it breaks the piece of ****.

labratje

First, if you haven't already, try inserting a different game disc and see if it reads. If not, then you should probably put in a service
repair

Yeah right 100+$ for a **** cd player. they should put replace it for free. You pay good money for the console and the game. And just as your warranty runs out, it breaks the piece of ****.

InCaudaVenenum

First, if you haven't already, try inserting a different game disc and see if it reads. If not, then you should probably put in a service
repair

Obsessive Power

Hi,

The optical drive in the Xbox One is a Blu-ray drive. Xbox One discs are on Blu-ray disc, same as HD Blu-ray movies. Xbox 360 games came on DVD disc.

Oversimplifying my explanation a little, the Xbox One has separate lasers for reading DVD discs than it does for reading Xbox One blu-ray discs.

The laser that is used to read DVD's has failed. This isn't a software issue, it's a hardware one. Unfortunately you can't fix this yourself, you'll need your console repaired. Sorry.

EggsBoxJuan

I found this on the update errors website.

-

The software update failed while reading from the disc. Try the following:

Make sure that the disc is clean.

Put the disc in the disc drive and then turn your console off.

Turn on the console. The update process should complete.

Note The disc you insert must be the same disc that was in the console when the update began.

If you continue to get the same error, try the following steps:

Turn off your console.

Remove all console storage devices, including any USB flash drives, external hard drives or the internal hard drive on the Xbox 360 E console or Xbox 360 S console. Learn how to remove the hard drive.

Add your primary storage device, for example, the hard drive.

Turn on the console.

Try updating the console again.

Miss Ermine

Hey there, wanted to check on that downloaded version- you bought it On Demand but still received a disc read error? Also, sounds like you did, but did you try everything here? Xbox
360 Can’t Read Disc | Xbox Can’t Read Disc.

One last thing to try would be bringing the hard drive over to another console, and using that to install the game, then see if it will play at home.

XBOX One Disc Drive not reading Game Disc's after Console last software update