Xbox One digital game refund

Discus and support Xbox One digital game refund in XBoX Games and Apps to solve the problem; I wanted a refund so I contacted Microsoft support but they couldn’t help me so they told me to post this with my case number. (1434014546)... Discussion in 'XBoX Games and Apps' started by BigPickleG, Jul 19, 2018.

  1. BigPickleG
    BigPickleG Guest

    Xbox One digital game refund


    I wanted a refund so I contacted Microsoft support but they couldn’t help me so they told me to post this with my case number. (1434014546)

    :)
     
    BigPickleG, Jul 19, 2018
    #1
  2. Mistress Sara, Jul 19, 2018
    #2
  3. XBF Chris J
    XBF Chris J Guest
    new game

    Did you purchase this digitally through the xbox? If so you can request a refund here :

    Request an Xbox digital product or subscription refund


    For future reference, Games that require Xbox live will tell you in the overview, "REQUIRES XBOX LIVE GOLD, SOLD SEPARATELY."

    Hope this helps!
     
    XBF Chris J, Jul 19, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Xbox One digital game refund

    Smwutches, Jul 19, 2018
    #4
  5. SLB4EVERPT
    SLB4EVERPT Guest
    For refund you can first try the auto function in
    http://commerce.microsoft.com
    if doesnt get, you will need to contact the official Xbox Support. They are the only ones that can determine if a refund is possible or not.

    To contact Xbox Support use the Phone or Microsoft Support Chat option at
    http://support.xbox.com/contact-us
     
    SLB4EVERPT, Jul 19, 2018
    #5
  6. ZNIPER ZA
    ZNIPER ZA Guest
    You can log into your Microsoft account on the website and navigate to recent purchases and select to get help with the order or you can visit Contact Us | Xbox Support and
    open an online support chat with the Xbox support team to request the refund. Please note purchases on the Xbox Store are final but you may qualify for a once-off refund.
     
    ZNIPER ZA, Nov 2, 2018
    #6
  7. Mimori 775 Win User

    Xbox refunds

    You can request a refund on digitally purchased items through Microsoft. I've had digital copies of games fully refunded, although I was told its limited per year how many that your account is allowed to request.

    See this page:
    https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund


    Something to note...Depending on how you purchased the game would depend on which vendor is actually responsible for the product. For example:

    • If you purchased the Xbox one that came with the digital copy of Anthem from a retailer, the obligation for the refund would fall on that retailer, not Microsoft.
    • If you purchased Anthem through the Xbox store on the console, then Microsoft would be the one issuing the refund.
    I hope that helps.
  8. Dave G000111 Win User

    Installing the New Jedi Survivor game on Xbox One (not compatible??)

  9. bowski477 Win User

    Installing the New Jedi Survivor game on Xbox One (not compatible??)

  10. jampy00 Win User

    xbox game pass

    If you simply want to request a refund and your purchase was for a digital item or subscription use the following link.

    Request an Xbox digital product refund

    I will say, Game Pass is an excellent part of the Xbox One experience and I hope you find a solution to be able to enjoy this amazing feature.
  11. bowski477 Win User

    I bought the wrong Xbox gamr

Thema:

Xbox One digital game refund

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