Xbox one digital copy of Far Cry 4 Unavailable.

Discus and support Xbox one digital copy of Far Cry 4 Unavailable. in XBoX Games and Apps to solve the problem; I purchased digital copy of Far Cry 4 last month and am receiving the following message when attempting to launch the game: "Do you own this game or... Discussion in 'XBoX Games and Apps' started by q42zero, Jan 5, 2015.

  1. q42zero
    q42zero Guest

    Xbox one digital copy of Far Cry 4 Unavailable.


    I purchased digital copy of Far Cry 4 last month and am receiving the following message when attempting to launch the game:

    "Do you own this game or app? If you have a game disc, insert it now. If there's no disc, make sure you're signed in to Xbox Live. If you don't have the rights to play it you'll have to buy it at the Xbox store. (0x87de07d1)"

    I purchased a digital copy so there is no disk and when attempting to see it within the store it shows a status of "Unavailable".

    Please advise as I cannot currently play this game!!

    Also posted in the Far Cry 4 subforum.

    http://forums.xbox.com/xbox_forums/xbox_one_games/e_-_k/far_cry_4/f/4939/t/1900432.aspx

    :)
     
    q42zero, Jan 5, 2015
    #1
  2. H Two Oh No
    H Two Oh No Guest
    Digital copy of Far Cry 4 Unavailable

    I have had this issue since yesterday where Far Cry 4 will not load. Tells me I need the disc. It is a digital copy. So I reinstalled and now it has been queued since last night. Not even 1% has downloaded since last night! Ugh! I complained to Ubisoft and
    they are blaming Xbox. I bought a $90 game I cannot even play!!!!!
     
    H Two Oh No, Jan 5, 2015
    #2
  3. Digital copy of Far Cry 4 Unavailable

    Yup, same here. Digital purchase and showing "unavailable".
     
    CaptainMcMannus, Jan 5, 2015
    #3
  4. Mister Beep
    Mister Beep Guest

    Xbox one digital copy of Far Cry 4 Unavailable.

    Hey there q42zero!

    Sorry to hear about the game issue! Just a heads up, I moved our thread to our Xbox One forums for better visibility.

    Was the game purchased under the right account? I recommend contacting our chat or phone support agents through our Contact Us page so they can verify the game was purchased
    under that account.
     
    Mister Beep, Jan 6, 2015
    #4
  5. H Two Oh No Win User

    Digital copy of Far Cry 4 Unavailable

    I have had this issue since yesterday where Far Cry 4 will not load. Tells me I need the disc. It is a digital copy. So I reinstalled and now it has been queued since last night. Not even 1% has downloaded since last night! Ugh! I complained to Ubisoft and
    they are blaming Xbox. I bought a $90 game I cannot even play!!!!!
  6. CaptainMcMannus Win User

    Digital copy of Far Cry 4 Unavailable

    Yup, same here. Digital purchase and showing "unavailable".
  7. M W Noland Win User

    Digital copy of Far Cry 4 Unavailable

    Me Too and it is super lame! What are we paying for?
  8. Circuitbaker Win User

    Digital copy of Far Cry 4 Unavailable

    I went "squeaky wheel" on this..got into a chat with Xbox support..which i knew going in would not help..after resetting my NAT and blah blah blah..finally I got him to see the game as "unavailable" in the store..so they said must be Ubisoft's problem..left
    Ubi a complaint ticket they will probably not even see till Monday..so here's to hoping it fixes itself woohoo..no more download versions for this guy..lesson learned.. {:^)>
  9. insorrow Win User

    Digital copy of Far Cry 4 Unavailable

    I'm having the same problem too...
Thema:

Xbox one digital copy of Far Cry 4 Unavailable.

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