XBox One Detects External Drive, Formats, Shows as Games and Media, But Can't Move ...

That's why the console will detect it as a game holder not media. Lets try going to settings - storage - external - format - it'll format the drive to run NTFS and should ask you to use it for games or media choose media.

I have this same problem but with an xbox one. Right after the update the external hard drive wasn't being detected. Tried with a brand new drive with the same result.

Same here, a recent xbox os update broke compatibility with some external hard drives.

My seagate 5tb media drive stopped being detected by my xbox one s.

Drive checks out fine on a pc with no issues, however, xbox cannot detect the same drive.

I purchased a new 5tb WD external drive and after formatting on a pc it was not detected by xbox os also.

After 2 months of research I eventually fixed the extetnal drive not detected problem.

I used the Western Digital quick format tool to format the external drive and it finally solved the problem.

My 5tb media drive is now detected every time and the initial problem seems to be due to an xbox os update and certain partition types on extetnal hard drives.

https://answers.microsoft.com/en-us...-2-tb-in/d26d09fd-d2a1-45f2-8353-99215964ffff

When you connect a compatible external storage drive, Xbox One will prompt you to format the drive and walk you through setting it up to store games and apps.

The basic requirements for storing games and apps on an external drive are:

Has capacity of 256 GB or more, and

Uses USB 3.0.

Devices that don’t meet these requirements will be treated as media storage, such as for music or video. If you have a storage device that does meet these requirements for game and app storage, you can cancel the format to use it as a media device.

If your console doesn’t recognize your external drive, see:

support.xbox.com/.../console-doesnt-detect-external-storage

Hi,

Not sure what you wanted to do here, could you elaborate?

As for external hard drives, you can't partition them for use as both external storage for games and for use with your Mac or PC. You can use an external hard drive on the Xbox One as a media drive, though.

If you format an external hard drive for Xbox One games storage, the whole drive is formatted and the file system is changed.

Hello Edward,

Thanks for the replies. We recommend trying to format the external hard drive on a PC. Make sure to format to NTFS. Also here is a guide for issues

detecting external hard drive. If the hard drive is not compatible with the console it will read it as a media device no matter the format.

Thanks,

Brad