Xbox One detecting folders but not files on Windows 10

Discus and support Xbox One detecting folders but not files on Windows 10 in XBoX Games and Apps to solve the problem; Split from this thread. I recently purchased a new computer with Windows 10 and I have not been able to successfully access my media files from my... Discussion in 'XBoX Games and Apps' started by muzzle01, Nov 17, 2018.

  1. muzzle01
    muzzle01 Guest

    Xbox One detecting folders but not files on Windows 10


    I recently purchased a new computer with Windows 10 and I have not been able to successfully access my media files from my new computer. Sharing is enabled for the Xbox. I can stream the files to my old computer over the network. But on the Xbox, within
    the Media Player, all of the folders are there and visible for Video, Music, Pictures. But no files are found/displayed within the folders. Files from other computers on my network are visible and can be played using the Xbox Media Player.

    In response to Tormaz's question, yes, other computers can see and play the files.

    In response to to XBF Esteban's question, powercycling does not resolve the problem.

    I'm convinced that it's some changed/obscure setting within Windows 10. The only strange thing I've done is to move the location of my media folders from my C: drive to my D: drive. But again, the Xbox can see the folders just fine but not the files.

    :)
     
    muzzle01, Nov 17, 2018
    #1
  2. Xbox One detecting folders but not files

    Hi fellow gamers,



    I will be closing this thread as it is linked to a post from
    September 18, 2018.We
    have split the comments and started new threads. Anyone with a similar issue is more than welcomed to start their own thread detailing the issue at hand
    and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to
    help

    Thank you
     
    XBF Jasmine Z, Nov 17, 2018
    #2
  3. Tormaz
    Tormaz Guest
    Xbox One detecting folders but not files

    Hello!

    Can other devices find the shared folders and access the files?
     
    Tormaz, Nov 17, 2018
    #3
  4. Xbox One detecting folders but not files on Windows 10

    Hi Muzzle,

    Thanks for reaching out to us! So the Xbox One cannot locate files in the folders after using a new computer? It sounds like it might be a setting on the computer that needs to be adjusted. Has it worked before using the new computer?

    Try this method first: Run the
    System
    File Checker tool
    (SFC.exe).

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system
    files and restore corrupted files. It will scan your system files and to repair missing or corrupted system files in Windows.

    I hope this helps. If the issue remains
    unresolved, please get back to us and we would be happy to help!
     
    XBF Jasmine Z, Nov 17, 2018
    #4
  5. muzzle01
    muzzle01 Guest
    This has never worked on my new computer. It works for other Windows 10 computers on the same network, but not this new computer. I ran the System File Checker tool. It found one corrupted file that it fixed:

    Repairing corrupted file \??\C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Accessibility\\Speech Recognition.lnk from store

    This did not resolve my problem though. I was able to solve my problem my using a separate uPnP compatible application (MediaMonkey). But streaming from a Windows application to a Windows application, still doesn't work.
     
    muzzle01, Nov 6, 2018
    #5
  6. muzzle01 Win User

    Xbox One detecting folders but not files on Windows 10

    This has never worked on my new computer. It works for other Windows 10 computers on the same network, but not this new computer. I ran the System File Checker tool. It found one corrupted file that it fixed:

    Repairing corrupted file \??\C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Accessibility\\Speech Recognition.lnk from store

    This did not resolve my problem though. I was able to solve my problem my using a separate uPnP compatible application (MediaMonkey). But streaming from a Windows application to a Windows application, still doesn't work.
  7. XBF Jasmine Z Win User

    Xbox One detecting folders but not files on Windows 10

    Hi Muzzle,

    Thanks for reaching out to us! So the Xbox One cannot locate files in the folders after using a new computer? It sounds like it might be a setting on the computer that needs to be adjusted. Has it worked before using the new computer?

    Try this method first: Run the
    System
    File Checker tool
    (SFC.exe).

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system
    files and restore corrupted files. It will scan your system files and to repair missing or corrupted system files in Windows.

    I hope this helps. If the issue remains
    unresolved, please get back to us and we would be happy to help!
  8. XBF Leo G Win User

    Xbox One detecting folders but not files

    Hello!

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create
    a new thread. We will be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!
  9. USMCHeloMech Win User

    Xbox One detecting folders but not files

    I can actually no longer create a media server. The only way that I can send files to my XBoxOne X is to cast the file through Windows Media Player. I have already uninstalled and installed the Movies & TV app several times.

    I am using an external drive on my computer to store my files, but that was irrelevant prior to the update being installed.

    The media sharing option turns itself off when I restart my computer. I have to turn it on and when I do the server no longer appears as an option in the Xbox One X Movies & TV app.
  10. PCunrecognized Cosmi Win User

    Xbox One detecting folders but not files

    on the PC find the file you want to share right click on it and look for CAST TO or PLAY TO and see if your device is listed, there are smarter sites that talk about doing this.
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Xbox One detecting folders but not files on Windows 10

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