Xbox One dashboard keyboard freezing and locking console..

FunMittens · Jul 25, 2016

Howdy, been having some problems recently while trying to type messages the keyboard screen locks up but the cursor flickers and game is still on and playing just fine in background. But you need to do hard reset to fix. I know this happened before but
my first time to experience this, hope you can fix this soon.

:)

Dante_XXX · Jul 25, 2016

Xbox One needs a stability patch urgently

I am not talking about the games, is about the Xbox One Dashboard freezing or locking up.

I have to do a power cycle every 2 days or so. This is not fine.

Lesley Harrison · Jul 25, 2016

keeps freezing

Sorry to hear you're having problems with your 360. Which kind of 360 do you have, and when is it freezing? Are you trying to play a game, or is it locking up on the dashboard? You may want to have a look at the troubleshooting tips here:

support.xbox.com/.../xbox-360-screen-freeze

Qwertei · Jul 25, 2016

Hey there this is a Common issue at the moment it seems like players who run the new Xbox home screen for preview can back out of this by pressing the home button.

So it does seem there is a close enough solution so far if you aren't running the latest preview update then you will need to use Xbox smartglass to finish what ever you wanted to say. But you will have to power cycle the console to get it working again.

Qwertei

Hey there this is a Common issue at the moment it seems like players who run the new Xbox home screen for preview can back out of this by pressing the home button.

So it does seem there is a close enough solution so far if you aren't running the latest preview update then you will need to use Xbox smartglass to finish what ever you wanted to say. But you will have to power cycle the console to get it working again.

AKeveryday

Ok I thought this was a hardware issue.

I play Pubg a lot and I am always in party chat with friends. If I happen to send an invite out by going to my dashboard, it will randomly freeze up on me unless I click the Xbox home button again. After doing so, it will put me back in the waiting screen
in Pubg (unfreeze) but it will keep kicking me out the party chat. If I dont push the xbox button after going to the dashboard, it will just stay frozen until I do something else.

o0oLUNCHBOXo0o

Same issue here. Xbx1x worked flawlessly for several months then suddenly started this crap.

Hard resets only get me back to where i can play a game, as soon ss i go back to the dashboard...freezing issues. I can switch between tabs usually, but nothing loads...games, conversations, nothing. Just sits there until a screen pops up saying 'something
eent wrong'. Frustrating.

GimmickyVeil851

I think I’m starting to have this issue, I just did a factory reset and kept my data and it seems like it fixed it but if it’s the same issue then I guess the problems will be coming back, I’m not sure if it’s the exact same issue cause my console didn’t
freeze it just became unresponsive and wouldn’t let me start any games, Disk or digital, it all started very suddenly and without any previous symptoms, can’t be anything with the OS tho since this post was made 2 years ago.

LazerrIV

My Xbox One also does this, however it is not caused by games. I've already factory reset it both ways. It plays sounds but will NOT load anything, when I go into a new area in a game it freezes for about 2 mins before loading slower than a damned slug.
Also after it starts doing this, disks don't read, and downloaded games don't launch they take too long so it automatically closes it. If anyone has this problem too could they tell me if they have fixed it?

Xbox One dashboard keyboard freezing and locking console..