XBOX One Dashboard Auto-Scrolling to Right

JonathanTristan · May 21, 2018

The problem persist. These methods solved the issue but it keeps coming back.

Luca Francesco Sardano · May 24, 2018

Just came across the dashboard scrolling to the right problem today. I tried all the shut downs and restarts but nothing helped. For two hours, frustrated. Then it hit me. Everything was working fine until I dropped my controller. I inspected my
controller and found the RB button was pushed down. Stuck when it fell, therefore causing the mystery malfunction. Popped it back out and now it works just like normal. No more scrolling. Hope this helps.
Click to expand...

Thank you so much, cant believe i didnt think to check my bumpers

krackzmob · May 28, 2018

I have this same problem it stared doing this today only on the homescreen it play game fine i need help

PeterMDLee · Jun 1, 2018

I just turned on my Xbox One X today and now my dashboard just keeps scrolling to the right. I have a elite controller and two brand new controllers. They all are doing the same thing even after following the three methods listed and cleaning the RB button.
Even just turning on the Xbox itself, it'll automatically just scroll to the right with no controllers turned on. During in game it does not happen only on the dashboard. Please help and fix this issue.

ShaneJay · Jun 10, 2018

mate exact same thing happened to me, so funny realising it was jammed in after reading your comment

AaronSmith8 · Jun 11, 2018

How are you supposed to go to these places when you cant even scroll anywhere???

JoelGlovier · Jun 15, 2018

This worked!! Thank you for this tip. It was driving me nuts, and I tried so many things and read so many threads but nothing was helping. But after reading this, I checked and sure enough my LB button was stuck in. So random! ⚡️⚡️⚡️⚡️

SamAustin420 · Jun 17, 2018

Just came across the dashboard scrolling to the right problem today. I tried all the shut downs and restarts but nothing helped. For two hours, frustrated. Then it hit me. Everything was working fine until I dropped my controller. I inspected my
controller and found the RB button was pushed down. Stuck when it fell, therefore causing the mystery malfunction. Popped it back out and now it works just like normal. No more scrolling. Hope this helps.
Click to expand...

Thank you so much that fixed my problem. I thought my xbox was broke because I tried all the system restarts and everything and it was just my left bumper stuck down

Mr8o4 · Jun 18, 2018

I figure it out, I just moved and I packed my controller in a box, the triggers felt normal but I noticed a weird space that made it look different from the other trigger I pulled it up and heard a click and boom controller working again

lisaw80631 · Jul 2, 2018

Thanks so much, you’re awesome! Been having this problem lately and I didn’t even realize the right button was stuck! Fixed my problem! You’re the greatest!

CameronSmith5 · Jul 8, 2018

This is so retarded but that was the problem �‍♂️ You dont notice it by pressing it or visually u have to look at it properly

Nathan Roberts (SunkNath) · Nov 1, 2018

Hey there, everyone subscribed

Just a side note. I am going to lock this thread as it is old and the OP has probably moved on. If you have any further questions, or would like support regarding Xbox, Windows, Office or any other Microsoft Home User Product. Please feel free to

Ask a Question.

I will also mark the best answer, that seems to have helped most people who have subscribed to this thread.

Thank you,

Regards,

lisaw80631

Thanks so much, you’re awesome! Been having this problem lately and I didn’t even realize the right button was stuck! Fixed my problem! You’re the greatest!

SamAustin420

Just came across the dashboard scrolling to the right problem today. I tried all the shut downs and restarts but nothing helped. For two hours, frustrated. Then it hit me. Everything was working fine until I dropped my controller. I inspected my
controller and found the RB button was pushed down. Stuck when it fell, therefore causing the mystery malfunction. Popped it back out and now it works just like normal. No more scrolling. Hope this helps.

Thank you so much that fixed my problem. I thought my xbox was broke because I tried all the system restarts and everything and it was just my left bumper stuck down 😆😆😆

krackzmob

I have this same problem it stared doing this today only on the homescreen it play game fine i need help😣

Zach_A_75

I had this same problem and it turned out that the right bumper was jammed and it was causing the constant scrolling. I got it unjammed and it works fine now.

RadimHornicek

Man... thank you... In my case it was stucked right bumper even thought button worked properly in games

XBOX One Dashboard Auto-Scrolling to Right