XBOX ONE cuts it self off when loading any game. Games only not DVD or Blueray

Discus and support XBOX ONE cuts it self off when loading any game. Games only not DVD or Blueray in XBoX on Consoles to solve the problem; So my BOX restarts it self every time i get to the load screen of any game. I can watch movies. I can download games. I can do everything but every... Discussion in 'XBoX on Consoles' started by JGREEN86, Nov 7, 2020.

  1. JGREEN86
    JGREEN86 Guest

    XBOX ONE cuts it self off when loading any game. Games only not DVD or Blueray


    So my BOX restarts it self every time i get to the load screen of any game. I can watch movies. I can download games. I can do everything but every time I try to play a game ( DISK OR DOWNLOAD) it cuts the box off i have replace the power supply and done
    everything other then factory reset. PLEASE HELP!!!!!!!!!!!

    :)
     
    JGREEN86, Nov 7, 2020
    #1
  2. DrabberFaun Win User

    Issues with BlueRay

    my Xbox one will no longer play blueray disks. only games and regular DVDs are recognized. what gives? is anyone at Microsoft on this problem?
  3. BigW1605 Win User

    Xbox one will not Recognize DVD or backwards compatible games

    Seems like DVD and the xbox 360 backwards compatible games only, blueray works fine.
  4. steeledwand7664 Win User

    No Xbox 360 discs working on Xbox One console!

    The only one that I see on that list is actually the Arkham Origins game.

    Here is the site in a text list format https://www.xbox.com/en-US/xbox-one/backward-compatibility/available-games

    When you put that disc in it is giving you this message?

    Are any other Disc games you own having this problem?

    Can you play and DVD/Blueray movies?
  5. Bhutankam Pema Win User

    Will my UK Xbox One work in the USA?

  6. Farscape247 Win User

    Weird problem with xbox one

    I would send the unit back to the store for replacement, blueray drives have 2 laser lenses one for blueray and one red laser for cd/dvd discs, could be the blueray one is out of alignment or another issue, also blueray discs are a smidging thicker than
    dvd discs. Definately send it for repair.
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XBOX ONE cuts it self off when loading any game. Games only not DVD or Blueray

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