XBOX ONE CUSTOM GAMER PICTURE ISSUE

Hello,

My account is a child account for some reason and I want to add a custom gamer picture however everytime I go to add it says I have a child account and I must sign into a parental account to change my privacy settings. I changed to an adult account
by using my parental account to do so but it says I am not old enough to use my own gamer picture. Could someone tell me how to change my age on Xbox or another way to troubleshoot my problem.

Regards,

George

:)

 

Custom Xbox One Gamer Picture

Afraid not.At the moment it is a violating of the CoC/ToU to use/upload custom gamerpics & Microsoft wont make an exception just for you.

Custom gamerpics is something that is being looked into but whether it happens or not is a different matter as it didn't go to well on the 360.

I do agree that the choice of pics on the xbox one is pretty awful.

 

Custom Xbox One Gamer Picture

I personally don't like any of the GamerPics on the default Xbox One list, but I was wondering if I could get a Custom GamerPic uploaded for me to use PERSONALLY. In other words, one that is unique only to me. It is the Profile Picture that I use for my
Twitch.tv account and my YouTube account.

I can't figure out how to upload this to show up on my Xbox One Profile, but would really appreciate it if someone on the support team could "Force" the image to appear.

 

If you are using a child account you cannot use a custom gamerpic. There is no way to change the birthdate on an xbox live account.

 

But on my parental account, I have changed my main account to an adult account yet nothing has happened

 

There is no way to promote a child account other than waiting for the birthdate on the account to reach 18+. If the age was under 18 you cannot use a custom gamerpic.