Xbox One - Credit Card Problem With State/Province (solutions for those still having this ...

Issues like this should be dealt with with xbox billing support not on the website forums and not even in this subsection

It would be accounts and billing though we still refer them to billing support

I can tell you as an Canadian that an Canadian account can make Canadian purchases with an Canadian credit card without changing the locale of the website

It is the region of your account that is the issue

If you have an us account and physically are in the US then your only option. Is to use a us payment option

As mentioned you need all 3 to match

Also, ngocphi, you are saying exactly what I am saying (aside from the fact that you think that the migration tool helps. That only helps if you're moving to a different country).

The content being displayed IS the problem. Thus, changing what countries is displayed, which in turn allows you to select your state or province is the solution.

Even worse use PayPal to use their local credit card it causes problems later with region locked content

People tend to use the US as default hoping to bypass the region filters it only causes problems

Us is not the default setting you must set your account region when you set up your account

Because locale doesn't affect your account region nor your billing region

It has nothing to do with it at all

You must use the commerce.Microsoft.com to see where your billing region is

To change your region you must use the region migrations tool under account setting at xbox.com

Not accounts.Microsoft.com

Any billing issue should be taken care of by support