Xbox one crashing/Turning itself off during games.

CrazyPurpleFish · Nov 11, 2015

Since yesterday i cannot play black ops 3 (Zombies or multiplayer) for more than 2-10 minutes without my xbox completely turning itself off. And no this isn't an issue with the sensor i've seen that happen, there is no noise made the system just shuts down.
It has happened to me before on elder scrolls online but only a handful of times, black ops 3 is completely unplayable due to this.

To test if this was an issue that would happen to any game i play i went on fallout 4 and even started broatcasting so a friend could watch, and ended up broadcasting for 1 hour 44 minutes with a total play time of over 2 hours. Didn't crash or have a single
issue once. The reason i'm posting this here is because there is clearly issues on xbox's side considering this has happened to other games, i am aware black ops 3 has MANY problems.

What i'm wondering is - is there any way to fix this? Do i need to wait for treyarch to patch black ops 3? Do i need to wait for microsoft to release their new update? The current xbox one software has gone to **** the closer it gets to being released so this
may be likely.

Can anyone help me or let me know if you're having these problems too? Or if you've fixed it?

:)

Theos Legacy · Nov 11, 2015

Xbox problems like always

so why does my Xbox keep force crashing games and then turning off?

CrazyUSMarine · Nov 11, 2015

Xbox one keeps randomly turning itself off during game play

Sounds like it's a power problem. Make sure the Xbox is plugged into a wall outlet, and not a surge protector or power strip. This should fix it.

Hordie · Nov 11, 2015

Hi CrazyPurpleFish,

The Xbox turning off by itself certainly isn't normal behavior. Do you or anyone you live with use Smart-Glass? I've seen where this type of issue with the console just shutting down has been due to one roommate having a good laugh at the expense of
someone's game time. Also, you said that this does happen with other games, but then said that it does not. It would really help to see if this is isolated to this one game. Also I would suggest uninstalling and reinstalling the game. To do this, press your
menu button from the COD 3 tile, and then selecting manage game. From there you can uninstall it. After it's uninstalled go ahead and reinstall the game to see if the same issues pop up.

Hordie

Hi CrazyPurpleFish,

The Xbox turning off by itself certainly isn't normal behavior. Do you or anyone you live with use Smart-Glass? I've seen where this type of issue with the console just shutting down has been due to one roommate having a good laugh at the expense of
someone's game time. Also, you said that this does happen with other games, but then said that it does not. It would really help to see if this is isolated to this one game. Also I would suggest uninstalling and reinstalling the game. To do this, press your
menu button from the COD 3 tile, and then selecting manage game. From there you can uninstall it. After it's uninstalled go ahead and reinstall the game to see if the same issues pop up.

CptMorgnNoBeard

Hi There,

No, it is not normal for your Xbox to turn itself on in the middle of the night. And for the cutting off during an update sometimes the Xbox needs to restart during an update so that is normal, but if it is turning off and not restarting during an update
that is not normal.

TomCole5

The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.

Not necessarily fifa 21 xbox one version crashes and turns mine off so does fortnite

Hug3memb3R

If i turn on my xbox controller during a flight it will crash the game.

I use a Hotas and keyboard for normal flying but the controller is great using the drone. problem is, the controller switches itself off after a while. If i press the Xbox button during a flight (to use the drone) the game crashes....ALWAYS.

Anybody have a solution (other than keep pressing a button or something while I'm playing...that would be annoying)

Thanks

You're not alone on this, I'm having the same issue. Hopefully Asobo will get this sorted soon, it's so dam frustrating.

Internet Expert

When FH3 "crashes", is the game kicking you back to the home screen, or is the console shutting itself off abruptly?

If it's kicking you back to the home screen, try uninstalling and reinstalling the game. You might have a corrupted install.

If the console is turning off, then you may want to look here: https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

Xbox one crashing/Turning itself off during games.