Xbox one crashing to home screen

Discus and support Xbox one crashing to home screen in XBoX on Consoles to solve the problem; Yeah super glad to see I'm not the only person experiencing this problem. Since I've gotten my xbox one(1/5/14) I've had the same problem where I will... Discussion in 'XBoX on Consoles' started by nikjt64, Jan 28, 2014.

  1. nikjt64
    nikjt64 Guest

    Xbox one crashing to home screen


    Yeah super glad to see I'm not the only person experiencing this problem. Since I've gotten my xbox one(1/5/14) I've had the same problem where I will be playing a game and all of a sudden the xbox kicks me right out into the home screen and any unsaved
    data is lost. Once I started noticing the crashes I have noticed it has happened almost always when I'm playing a multiplayer game in either Madden 25(digital download) or ac4(disc). It has happened way too often on ac4 when I'm having an unusually good game.
    This problem is very annoying considering it's as if I have lost time I'll never get back. Microsoft, you have three pages now of people with the same issue. Don't you think it's time to start working on a patch or at least looking into one of the countless
    problems with your new console?

    :)
     
    nikjt64, Jan 28, 2014
    #1
  2. Club Amnesia
    Club Amnesia Guest
    What is in the new update 2 ?

    Can't even play a game Online, without it crashing and booting me to Xbox Home screen Xbox one crashing to home screen :(((
     
    Club Amnesia, Jan 28, 2014
    #2
  3. xbox one keeps crashing to home screen

    My XB One keeps crashing to home screen too... mostly in Xbox Fitness, incredibly frustrating to loose all the FP and medals after busting your butt for 30-40 mins.
     
    EventualTen457, Jan 28, 2014
    #3
  4. boxingFREAK
    boxingFREAK Guest

    Xbox one crashing to home screen

    I'm having this issue too. I've noticed it playing Forza and it just did it while I was registering for the patch preview.
     
    boxingFREAK, Feb 24, 2014
    #4
  5. Stodds13
    Stodds13 Guest
    I've had this happen to me too. No answer on this??
     
    Stodds13, Feb 24, 2014
    #5
  6. Analog2112
    Analog2112 Guest
    Send in your unit for repair. I had the same thing happen with Deadrising 3. I got it back and DR3 is now playable.
     
    Analog2112, Feb 25, 2014
    #6
  7. MerlinJnr
    MerlinJnr Guest
    Same issue here. Only started happening since the Feb Update.

    Issues:

    1: On pressing (X) Back I occasionally get a Black Screen (still get sounds). Fix = Reboot (but this is dead annoying)

    2: Random crashes to home screen, generally from COD Ghosts (which also always boots and loads a campaign level which is equally annoying).

    I am not thinking this is a hardware error, more software and thus wouldn't want to send it back. Hopefully the March update will iron out these issues. If it persists after that, I'll send it back.
     
    MerlinJnr, Feb 26, 2014
    #7
  8. MerlinJnr
    MerlinJnr Guest

    Xbox one crashing to home screen

    Update: Not had this issue since running the Update Preview (Beta).
     
    MerlinJnr, Feb 27, 2014
    #8
  9. peshin8or
    peshin8or Guest
    rival was working for for few weeks then i started to see this issue. i reboot xbox one few times but no luck. I uninstall and re-install no luck yet. i can play other games just fine (fingers crossed).
     
    peshin8or, May 10, 2014
    #9
  10. I The Von I
    I The Von I Guest
    my x box asked me to update the system last night it was an update of 250+ mb .... sine then i am not able to play any game when the disk is in the message displays "there was a problem with the update please retry" when you click try again the same message
    appears and you are then stuck in a loop ... anyone else experiencing the same problem or know how to resolve the issue
     
    I The Von I, May 10, 2014
    #10
  11. DALOKOKANE
    DALOKOKANE Guest
    I am experiencing a similar problem. Everytime i try to start a game, whether disc or downloaded, it crashes back to the home screen. I can open apps and watch video or go online like now but just cant play games!!! I dont see any update options to try,
    but it doesnt sound like that will work anyway. If anyone has any ideas id love to hear them. If i have to take the unit in, do i lose everything downloaded and saved?
     
    DALOKOKANE, May 10, 2014
    #11
  12. peshin8or
    peshin8or Guest
    come on microsoft ppl help us here.... it feels like $500 brick i got so far.
     
    peshin8or, May 11, 2014
    #12
  13. peshin8or
    peshin8or Guest

    Xbox one crashing to home screen

    how do i open a support ticket on this issue?
     
    peshin8or, May 12, 2014
    #13
  14. Misses Joust
    Misses Joust Guest
    G'day peshin! Sorry to hear you're experiencing this issue. Are you participating in the Update Preview program? If so, please post this in the Preview Support forums for the best assistance.

    If you're not, then let's start by doing a
    power cycle
    . This is different from a simple reboot; please follow the steps exactly.

    If the issue continues after performing the power cycle, then please start a new thread and give us the following info:

    • What games/apps are you playing when you're kicked back to the home screen?
    • How frequently does it happen? Every time you play, 2 times out of 5, etc?
    • Are you doing any specific action when it happens? Example: Recording a clip, playing multiplayer (vs. solo campaign), watching a movie.
     
    Misses Joust, Oct 31, 2018
    #14
  15. Cave Waverider Win User

    NHL GameCenter Constantly Crashes (10/18/2014)

    Update: These crashes only seem to be happening with the NHL app on Xbox One, but not Xbox 360. I've turned on my old Xbox 360 and have been able to watch that same feed just fine without the application crashing back to the home screen.

    On the Xbox One the NHL App crashes back to my home screen after a couple of minutes of watching.
  16. DALOKOKANE Win User

    Xbox one crashing to home screen

    I am experiencing a similar problem. Everytime i try to start a game, whether disc or downloaded, it crashes back to the home screen. I can open apps and watch video or go online like now but just cant play games!!! I dont see any update options to try,
    but it doesnt sound like that will work anyway. If anyone has any ideas id love to hear them. If i have to take the unit in, do i lose everything downloaded and saved?
  17. I The Von I Win User

    Xbox one crashing to home screen

    my x box asked me to update the system last night it was an update of 250+ mb .... sine then i am not able to play any game when the disk is in the message displays "there was a problem with the update please retry" when you click try again the same message
    appears and you are then stuck in a loop ... anyone else experiencing the same problem or know how to resolve the issue
  18. peshin8or Win User

    Xbox one crashing to home screen

    rival was working for for few weeks then i started to see this issue. i reboot xbox one few times but no luck. I uninstall and re-install no luck yet. i can play other games just fine (fingers crossed).
  19. Analog2112 Win User

    Xbox one crashing to home screen

    Send in your unit for repair. I had the same thing happen with Deadrising 3. I got it back and DR3 is now playable.
Thema:

Xbox one crashing to home screen

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