Xbox One controllers with PC - disconnecting when multiple active

Discus and support Xbox One controllers with PC - disconnecting when multiple active in XBoX on Consoles to solve the problem; I have two Xbox One controllers that I connect to my PC through an Xbox Wireless Adapter. I have no problems when using one controller alone, but when... Discussion in 'XBoX on Consoles' started by Video James, Aug 30, 2022.

  1. Video James
    Video James Guest

    Xbox One controllers with PC - disconnecting when multiple active


    I have two Xbox One controllers that I connect to my PC through an Xbox Wireless Adapter. I have no problems when using one controller alone, but when I try to use both at the same time they will regularly disconnect repeatedly during games.

    The firmware is fully up to date on both controllers through the "Xbox Accessories" app.

    :)
     
    Video James, Aug 30, 2022
    #1
  2. Kathy A. Win User

    Xbox One controllers with PC - disconnecting when multiple active

    Hi Video James,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We understand that you are connecting two Xbox One Controllers with your PC and it keeps on disconnecting. Let us check on this together and sort this out in timely manner.

    Based on your description, you have connected two controllers only on Xbox Wireless Adapter and you are encountering disconnection.

    To have a better understanding, we would like to further isolate your concern.

    1. May we ask if you have tried to perform troubleshooting listed from this support article: Set up Bluetooth on your Xbox Wireless Controller | Xbox Support ?
    2. Will issue persist if both controllers are connected wired to the PC?
    3. When did this issue happen? Was there a recent Windows update or new application installed on your device?
    4. May we ask if you have other peripherals connected your PC wired or wireless? (like microphone, external hard drive, keyboard, printer, headset, and mouse)
    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  3. Kathy A. Win User

    Xbox One controllers with PC - disconnecting when multiple active

    Hi Video James,

    We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.

    Regards,

  4. Kathy A. Win User

    Xbox One controllers with PC - disconnecting when multiple active

    Hi Video James,

    We have not heard anything from you since our last reply. Please do not hesitate to create a new thread if you have new concerns. We hope that we have answered the issue you reported to us. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you have dedicated to post here in Xbox Forums.

    Regards,

  5. XBF Lance J Win User

    Xbox One controller keeps disconnecting

    Hey Ryan,

    Sorry to hear about your controller. If you haven't already, try having your PC forget the controller and disconnect. If it still continues to disconnect, try uninstalling and reinstalling the controller drivers by following our

    Wireless Controller Setup.
  6. vanchavmp Win User

    Windows 10 Xbox Game Bar Party Chat Drops Out or "Disconnects" With No Error Message - Only Silence

    Multiple of my friends on PC are all having this same issue - just silently disconnects and you never know when.
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Xbox One controllers with PC - disconnecting when multiple active

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