Xbox One Controllers Looses Connection

Discus and support Xbox One Controllers Looses Connection in XBoX on Consoles to solve the problem; I bought this Xbox One with controller from Best Buy on 7/3/17. The controller at times looses connection for unknown reasons. There are no other... Discussion in 'XBoX on Consoles' started by rnj007, Oct 1, 2017.

  1. rnj007
    rnj007 Guest

    Xbox One Controllers Looses Connection


    I bought this Xbox One with controller from Best Buy on 7/3/17. The controller at times looses connection for unknown reasons. There are no other wireless devices in the area besides Wifi. If I reset the Xbox One by holding the power button down (I often
    have to turn the controller Off because it doesn't sense that the Xbox is resetting) it will sometimes correct the problem. Sometimes it doesn't and after several reset attempts (yes batteries are good per voltmeter) it still disconnects during games. I
    have tried turning the power bar off for several minutes as well. I have to go through SEVERAL attempts at resetting to get the unit to stay connected. I'm about ready to throw it out the window. It seems to work better when I manually turn the Xbox off
    manually and holding the power button down for at least 10 seconds after a gaming session. Then again, sometimes it just doesn't work. Suggestions?

    :)
     
    rnj007, Oct 1, 2017
    #1
  2. Turtle Beach PX4 - Game Audio cutting out

    Controllers looses whole Connection

    sad sad
     
    Bhutankam Pema, Oct 1, 2017
    #2
  3. Pauldad1974
    Pauldad1974 Guest
    NBA 2k14

    Apologies if this has already been asked but does anyone know if using a day one controller and a normal controller to play NBA 2K14 causes the loss of connection with the controllers. Also noticed this happening with Lego Marvel Super Heroes. Once the
    controllers loose connection you then cannot reconnect and have to exit the match. Do I need to use two normal controllers not the day one edition and this issue won't happen Help or advice needed.
     
    Pauldad1974, Oct 1, 2017
    #3
  4. Xbox One Controllers Looses Connection

    I've had my X1 for some 2 years and it does this as well. My solution isn't a hard reset but rather with the controller connected, I go into settings and click restart console. Which at least for a week or two often solves the problem for me.

    When during those times the controller fails to connect, or looses connection, I manually turn the console off (not a hard reset) and after a few minutes back on, then after the console fully boots up I turn the controller back on, which for some odd reason
    then syncs with the console. I then go into settings/restart console and... No worries for weeks on end.
     
    ElectroFlying, Oct 1, 2017
    #4
  5. rnj007
    rnj007 Guest
    Yeah this is a hit or miss deal. Today it worked fine for about 90 minutes. No problems. I followed my routine procedure of manually turning off the console by holding the power button down... waiting for the controller light to stop flashing, and then
    count 10 seconds before releasing the power button. This seems to be the only way I can shut down w/o creating problems, but sometimes the disconnect issue resurfaces. My start up procedure is to manually turn the console on and wait for it to fully boot
    as you do and then turn on the controller. I have not tried going into settings/restart yet so I'll try that next time if I can keep the controller connected long enough. What madness is this? I'm going to start looking for a 12 foot usb cable. Seems
    silly, but......
     
    rnj007, Oct 2, 2017
    #5
  6. smileskybird
    smileskybird Guest
    Mine has started to do the same since like 2 months ago. I try syncing it manually with my console, but the issue returns. I have the Xbox One Day One Edition Console I got November 2013 when Xbox One came out.

    I've never updated my controller. Take a look at Xbox 360. There's none of this having to update your CONTROLLER rubbish. It's only the console that should need updating.

    Thank goodness I'm switching to the Xbox One X console November 7. We have far too many updates to make updating a CONTROLLER mandatory (which it isn't mandatory). You could still update the controller and I'll bet you'll still get the same issue. I think
    the controller operates on a proprietary 2.4Ghz frequency. Perhaps 2.4239094239120910299293 frequency. I have a lot of wireless devices connected to my home network, and none of them except Xbox One controller, has such an issue.

    In my opinion, it's bad software. The console can't stand all these updates and changes that it now struggles to talk to the controller too XD. I really think it's a software issue. Everything was working fine until they rolled out some update. And it is
    possible for updates to stuff up certain hardware and stuff.

    Just manually pair your controller with your console. That is like a fail safe way. I wouldn't bother updating your controller. Next they'll be wanting to update Kinect, update your HDMI chord, and what have you....
     
    smileskybird, Nov 1, 2018
    #6
  7. smileskybird Win User

    Xbox One Controllers Looses Connection

    Mine has started to do the same since like 2 months ago. I try syncing it manually with my console, but the issue returns. I have the Xbox One Day One Edition Console I got November 2013 when Xbox One came out.

    I've never updated my controller. Take a look at Xbox 360. There's none of this having to update your CONTROLLER rubbish. It's only the console that should need updating.

    Thank goodness I'm switching to the Xbox One X console November 7. We have far too many updates to make updating a CONTROLLER mandatory (which it isn't mandatory). You could still update the controller and I'll bet you'll still get the same issue. I think
    the controller operates on a proprietary 2.4Ghz frequency. Perhaps 2.4239094239120910299293 frequency. I have a lot of wireless devices connected to my home network, and none of them except Xbox One controller, has such an issue.

    In my opinion, it's bad software. The console can't stand all these updates and changes that it now struggles to talk to the controller too XD. I really think it's a software issue. Everything was working fine until they rolled out some update. And it is
    possible for updates to stuff up certain hardware and stuff.

    Just manually pair your controller with your console. That is like a fail safe way. I wouldn't bother updating your controller. Next they'll be wanting to update Kinect, update your HDMI chord, and what have you....
  8. rnj007 Win User

    Xbox One Controllers Looses Connection

    Yeah this is a hit or miss deal. Today it worked fine for about 90 minutes. No problems. I followed my routine procedure of manually turning off the console by holding the power button down... waiting for the controller light to stop flashing, and then
    count 10 seconds before releasing the power button. This seems to be the only way I can shut down w/o creating problems, but sometimes the disconnect issue resurfaces. My start up procedure is to manually turn the console on and wait for it to fully boot
    as you do and then turn on the controller. I have not tried going into settings/restart yet so I'll try that next time if I can keep the controller connected long enough. What madness is this? I'm going to start looking for a 12 foot usb cable. Seems
    silly, but......
  9. Vorpal1986 Win User

    Xbox One loose connection to controller.

    Try to restore your console to factory settings. If issue persist, sorry, the only thing you can do is to request a new console

    Note: When you receive a new console, your warranty (technical warranty) apply for 3 months, starting the day you received your new xbox

    Good Luck
  10. ElectroFlying Win User

    Xbox One Controllers Looses Connection

    I've had my X1 for some 2 years and it does this as well. My solution isn't a hard reset but rather with the controller connected, I go into settings and click restart console. Which at least for a week or two often solves the problem for me.

    When during those times the controller fails to connect, or looses connection, I manually turn the console off (not a hard reset) and after a few minutes back on, then after the console fully boots up I turn the controller back on, which for some odd reason
    then syncs with the console. I then go into settings/restart console and... No worries for weeks on end.
  11. Ezzn Win User

    Xbox loosing connection to controller

    Did @{Parity} method work for you?
Thema:

Xbox One Controllers Looses Connection

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