Xbox one controller won't stop scrolling

Discus and support Xbox one controller won't stop scrolling in XBoX on Consoles to solve the problem; Hi I searched the forums for an answer but couldn't find anything so sorry if it's a repeat question and I missed it. I'm having problems with my Xbox... Discussion in 'XBoX on Consoles' started by Trickey27, Dec 15, 2016.

  1. Trickey27
    Trickey27 Guest

    Xbox one controller won't stop scrolling


    Hi I searched the forums for an answer but couldn't find anything so sorry if it's a repeat question and I missed it. I'm having problems with my Xbox one controller. It wouldn't stop scrolling to the right. I did a software update on the controller and
    now it goes to the right and down. Any suggestions as to what I can do? I did a factory reset on the console already.

    :)
     
    Trickey27, Dec 15, 2016
    #1
  2. Courtney Clan 8
    Courtney Clan 8 Guest
    XBOX ONE S won't stop scrolling.

    I installed Guitar Hero Live last night. During the process I dropped my controller. Since then anytime you turn on console it automatically starts scrolling to the right. When you try to scroll left it jumps right back. Any help would be appreciated.
     
    Courtney Clan 8, Dec 15, 2016
    #2
  3. SigmaTheDJ
    SigmaTheDJ Guest
    XBOX ONE S won't stop scrolling.

    My guess would be that the controller landed on the RB button and that's caused it (or the underlying button) to get stuck in. If it's the plastic section that you actually press with your finger, you might be able to pop it back up, but if it's the actual
    button that's underneath that then you'd have to take the controller apart and see what the situation is.
     
    SigmaTheDJ, Dec 15, 2016
    #3
  4. Storyville-[xboxvenue]
    Storyville-[xboxvenue] Guest

    Xbox one controller won't stop scrolling

    It sounds like you have the same problem I experienced with my Elite controller. There is a control module that senses the position of the joystick and I'm learning online the Microsoft Xbox controllers are notorious for these modules failing. Depending
    on the severity, it can make the controller no longer usable. My call just now with Microsoft support ended with, "Please post your problem to the forum as your controller is no longer under warranty." It is less than a year old and now I have a $150 paper
    weight.....
     
    Storyville-[xboxvenue], Dec 17, 2016
    #4
  5. Storyville-[xboxvenu Win User

    Xbox one controller won't stop scrolling

    It sounds like you have the same problem I experienced with my Elite controller. There is a control module that senses the position of the joystick and I'm learning online the Microsoft Xbox controllers are notorious for these modules failing. Depending
    on the severity, it can make the controller no longer usable. My call just now with Microsoft support ended with, "Please post your problem to the forum as your controller is no longer under warranty." It is less than a year old and now I have a $150 paper
    weight.....
  6. SigmaTheDJ Win User

    XBOX ONE S won't stop scrolling.

    My guess would be that the controller landed on the RB button and that's caused it (or the underlying button) to get stuck in. If it's the plastic section that you actually press with your finger, you might be able to pop it back up, but if it's the actual
    button that's underneath that then you'd have to take the controller apart and see what the situation is.
  7. CrazY1985 Win User

    Xbox In France

    In addition to Njal' message:

    360 controllers won't work in any way with a Xbox One console. So you can stop trying that.
  8. JunioJr Win User

    Controller won't scroll down

    Ha, I was definitely weighing that.... wrap the entire thing up after resetting it and bring it back only to re-set everything back up or just get a new one.

    Wife made that decision! It went back. I would have purchased a new one. Her argument for the value of money won over my argument of value of time.
  9. Honda Man 04 Win User

    Controller won't scroll down

    Happy wife equals happy life is a hard pill for a gamer to swallow unfortunately. Best of luck with everything. I hope it won't be too long before you're back in gaming community.
Thema:

Xbox one controller won't stop scrolling

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