xbox one controller won't connect to PC

The Xbox One console doesn't support Bluetooth. That headset won't work with the Xbox One in any way.

The new Xbox One controllers (the ones that come with the Xbox One S) have Bluetooth, but that's only used to connect the controller to a Windows 10 PC through Bluetooth.

Hi,

I suspect you're attempting to connect an Xbox 360 wireless controller to your PC using a Play & Charge cable? Effectively making it a wired controller?

I'm afraid this won't work. Unlike Xbox One/Series X controllers, wireless 360 controllers are always wireless, connecting a Play & Charge simply charges the battery or powers the controller if no battery is present. Unfortunately the cable doesn't send data.

The only way to connect these controllers to a PC is via an Xbox 360 gaming receiver. The receiver for Xbox one controllers is not compatible.

Check these support links for a solution:

Connect the Xbox Adaptive Controller to Xbox One

Connect the Xbox Adaptive Controller to a PC

Xbox 360 controllers will not connect wirelessly to a computer. If you are trying to use a Play-and-Charge cable to connect through USB, that is not what it is designed for and won't be compatible. If you really want to use an xbox controller on your computer
I would recommend either purchasing an adapter build to do this, or one of the controllers out there that are built for PC.

Hello,

There isn't a specific adaptor for the Series X/S controllers for PC. The current adaptor works just fine with these newer controllers, however it is now in very short supply. There are third party ones available that do the same thing.

The Xbox 360 wireless controllers use a different WIFI protocol, they need their own Xbox 360 wireless Gaming Receiver.

Xbox One and Series X/S controllers can be connected to PC via Bluetooth, but headsets will only work with the Xbox One adaptor (or a third party version), they won't work when the controller is connected via BT