Xbox One controller (Wireless adapter) quickly turns off

Hello there! I am very sorry to know you are having such conveniences. i highly recommend following the troubleshooting steps mentioned on the links bellow to resolve your issue :

Troubleshoot issues with an Xbox Wireless Controller | Xbox Support

Troubleshoot your Xbox Wireless Controller | Xbox Support

you can also check this link to perform an update : Update your Xbox Wireless Controller | Xbox Support

If that didn't resolve your issue you will have to repair it. Access The link to request a repair for your controller : Getting your Xbox device serviced | Xbox Support

If you are unable to create the order on that link please contact our live support:

Contact us | Xbox Support

Yeah, all of the standard procedure troubleshooting I did long before coming here and asking.

Reloading drivers, rebooting, trying a different USB port, trying the USB adapter and controller on a different computer, etc.



It's clearly a driver problem, and one I was able to resolve for now by installing the "optional" drivers in Windows Update for the wireless xbox adapter. The drivers that automatically install on Windows 20H2 are the problem.

You need to repair it with the adapter. Press the button on the adapter, then turn the controller on and quickly press the pairing button on the controller before it turns off. It may take several attempts.

Ok, so the problem is solved now. Here are the steps I followed.

- Uninstalled Xbox Accesories App

- Uninstalled all Driver in the Device Manager related to "Xbox Controller" and "Xbox Wireless Adapter"

- Unplugged the Wireless Adapter

- Turn off Bluetooth

- Turn off the PC

- Reset the Xbox Series Controller pairing (Hold connect button for x seconds)

- Turn off Xbox Series Controller

- Boot the PC

- Insert the Wireless Adapter -> Drivers are installed automatically

- Turn on Xbox Series controller

- Succesfully paired with the Wireless Adapter!!

- Install Xbox Accesories App -> Controller recognized

- Turn on Bluetooth

Thanks for the answer, Kathy and sorry for the delay but life prevented me from answering earlier.

The fact that running a simple troubleshooting routine solved it points at a software issue so I don´t expect to have this problem again.

Hope this helps someone.

Just did that. Thought it would work but it didn't.

When connected with USB and the wireless adapter is on and connected, when you unplug the controller does it turn off or does it connect to the wireless adapter?

If it turns off after unplugging it from USB you will need a new controller.