Xbox one controller will not sync to the console no matter what i do ive gone through the help ...

Discus and support Xbox one controller will not sync to the console no matter what i do ive gone through the help ... in XBoX on Consoles to solve the problem; When i first got the controller in the beginning of December last year everything seemed ok and it synced but would disconnect randomly here and there,... Discussion in 'XBoX on Consoles' started by Adrian Loading, Sep 6, 2015.

  1. Xbox one controller will not sync to the console no matter what i do ive gone through the help ...


    When i first got the controller in the beginning of December last year everything seemed ok and it synced but would disconnect randomly here and there, the battery was not the problem since i would just finish recharging it and it would still disconnect.

    I began to use the controller with the USB cable plugged right into the xbox and thats how i would play, then i ended up getting an astros headset and people online started complaining about a high screeching noise that my mic would make so i disconnected
    the the USB cable and they said the noise went away the only issue if that the controller would only stay connected for short periods of time and it would randomly disconnect.

    Now september 2015 almost a year after buying the controller it will not sync to my xbox at all, ive gone through the help videos on how to sync your controller and it still will not recognize my xbox and it it does it stays connected for literally
    4 maybe 5 seconds before it disconnects and will not re connect.

    :)
     
    Adrian Loading, Sep 6, 2015
    #1
  2. Xbox are garbage

    I had a functioning Xbox one. The only thing that never worked from day one was the chat function. I bought new headphones and adapters and controllers but chat never worked. I went through router and ISP and Xbox live support opened ports and did everything
    but zip. Eventually Xbox told me to send the console back which I did. The first replacement they sent wouldn't sync the controller no matter what. I worked with Xbox support to try to get the controller to sync, bought a new controller, used USB cable but
    no luck. Was told to send that console back. Now the next one was the same and now the third replacement is the same. I asked for my original Xbox back - at least I could play solo games, but support told me they can't. I give up. Not going to try a fourth
    time. I have a dead Xbox and I hate Microsoft products. This is warning to you people that Xbox are garbage. Buy a PS4.
     
    Cailleach Lilit, Sep 6, 2015
    #2
  3. ForgetfulRug
    ForgetfulRug Guest
    Xbox one controller keeps needing to update

    My controller won't sync to the Xbox one console, so I connected with USB to update the controller. I have gone through the update process 5 times on the same controller. Every time it says the update is complete, but then it won't sync. So I do a hard
    reset, try to sync again, and it still won't work. I plugged it back in via USB, and it keeps saying that my controller needs an update. All five times it goes through the process of downloading and installing the update, and says the controller is updated
    and ready to use. What am I doing wrong, or what can I do differently? Thanks
     
    ForgetfulRug, Sep 6, 2015
    #3
  4. Xbox one controller will not sync to the console no matter what i do ive gone through the help ...

    Hey there, one of the things you can try is to make sure you're controller has the current and most up-to-date firmware installed. You can find this out by plugging in your controller with the USB cable and going to settings and choosing "Devices & Accessories"
    and choose the controller and then check for update/update. Then try connecting your controller again to your console wirelessly.

    I've tried calling up the support link for you but my system keeps telling me I've found a "glitch" in the system and I get an error message.
     
    dd4c196c-1abb-472f-8730-aa1bd67b75c3, Sep 8, 2015
    #4
  5. My system is back up and running and here's the support page I was trying to get to last night: Wireless Controller | Xbox One Accessories

    Review the troubleshooting steps listed here but review item 6 regarding updating the controller's firmware.
     
    dd4c196c-1abb-472f-8730-aa1bd67b75c3, Sep 9, 2015
    #5
  6. my controller is up to date, It has to be my xbox .

    I use my controller like that link there, plugged into the USB port since its the only way i can use it.

    The problem with plugging it in is that my Mic makes a buzzing noise according to people online so i cant use my mic if u without annoying other players
     
    Adrian Loading, Oct 29, 2015
    #6
  7. PedrQ007
    PedrQ007 Guest
    It is the console, not the controller. I have a controller desync problem too, worst is that Microsoft is not giving anyone any info on what the problem is. I think they are selling damaged consoles. Only way to fix that problem is to buy a new xbox, or
    to send yours to repair but manny have claimed that even after sending it for a repair it still has the same issues. Microsoft needs to adress this issue Assap!!!
     
    PedrQ007, Oct 30, 2015
    #7
  8. Xbox one controller will not sync to the console no matter what i do ive gone through the help ...

    I have three controllers i bought the recent version with the 3.5mm jack thinking it was the controllers but yea it has to be the console none of my controllers will sync.

    I wouldn't mind if Microsoft released a USB receiver of some sort that the Controller could connect to like Bluetooth devices. I say i wouldn't mind because i know i would have to pay for whatever that would be if it was done.

    this is the problem with getting consoles early on before all the problems are detected and fixed in later models, those of use who bought them early get a smack to the face paying the old ridiculous 500 price and still get an inferior console than those
    who waited.
     
    Adrian Loading, Oct 31, 2018
    #8
  9. dd4c196c-1abb-472f-8 Win User

    Xbox one controller will not sync to the console no matter what i do ive gone through the help videos and no luck.

  10. Adrian Loading Win User

    Xbox one controller will not sync to the console no matter what i do ive gone through the help videos and no luck.

    I have three controllers i bought the recent version with the 3.5mm jack thinking it was the controllers but yea it has to be the console none of my controllers will sync.

    I wouldn't mind if Microsoft released a USB receiver of some sort that the Controller could connect to like Bluetooth devices. I say i wouldn't mind because i know i would have to pay for whatever that would be if it was done.

    this is the problem with getting consoles early on before all the problems are detected and fixed in later models, those of use who bought them early get a smack to the face paying the old ridiculous 500 price and still get an inferior console than those
    who waited.
  11. Adrian Loading Win User

    Xbox one controller will not sync to the console no matter what i do ive gone through the help videos and no luck.

    my controller is up to date, It has to be my xbox .

    I use my controller like that link there, plugged into the USB port since its the only way i can use it.

    The problem with plugging it in is that my Mic makes a buzzing noise according to people online so i cant use my mic if u without annoying other players
  12. dd4c196c-1abb-472f-8 Win User

    Xbox one controller will not sync to the console no matter what i do ive gone through the help videos and no luck.

    Hey there, one of the things you can try is to make sure you're controller has the current and most up-to-date firmware installed. You can find this out by plugging in your controller with the USB cable and going to settings and choosing "Devices & Accessories"
    and choose the controller and then check for update/update. Then try connecting your controller again to your console wirelessly.

    I've tried calling up the support link for you but my system keeps telling me I've found a "glitch" in the system and I get an error message.
  13. PedrQ007 Win User

    Xbox one controller will not sync to the console no matter what i do ive gone through the help videos and no luck.

    It is the console, not the controller. I have a controller desync problem too, worst is that Microsoft is not giving anyone any info on what the problem is. I think they are selling damaged consoles. Only way to fix that problem is to buy a new xbox, or
    to send yours to repair but manny have claimed that even after sending it for a repair it still has the same issues. Microsoft needs to adress this issue Assap!!!
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Xbox one controller will not sync to the console no matter what i do ive gone through the help ...

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