XBOX ONE Controller warrenty

Hi , I bought a wireless controller on 22 Nov 2017 from TOG branch (not from online store). I checked and found there was at least 90 days warranty from the date i purchased.

But I failed for few times to register my controller. So how do I claim my warranty？ Thanks ！

(P/S: I have no console, just a controller and charger kit for my laptop gaming ； Singapore region)

:)

 

XBOX One controller warrenty

I use a controller XBOX One that depits little, disconnects alone, in full play, vibrates randomly and the lights never turn off ( when the problems appears )) I would like to use the guarantee to have a repair, or to have a replacement, I have the invoice:
LDCL N ° TKBF1612170074

Thank you , Cecilio , France

 

Xbox One controller analog stick broken and Help chat is broken on this website

Controller - left analog stick moves up on its own accord. Have tried all the resolutions and failed. Trying to use warrenty which expires next month for One. The service says for my controller: "Sorry there are no accessories found. Please contact Xbox"

I have the AW One with the controller. I tried contacting the site's instant chat but that thing keeps failing with chat wont initialize.

The controller came with the console which is still under warrenty til November 2015.

 

I would contact Xbox Support (choose phone or chat) to run a serial check on your controller and see if they can help you arrange a repair with Microsoft.

Find the contact info here: Contact Us | Xbox Support