Xbox One Controller Sync Fix

This happens every now and then, you can sync the second controller and it should recognize it. Once you sync the controller you shouldn't have an issue.

You can find steps to do this on the
How to Sync a Wireless Controller support page.

Let us know if this fixes the issue!

Hi! can you still turn the console on? if yes, try this https://www.****/knowledge/how-to-fix-xbox-one-controller-not-syncing/

You have to sync your second controller, via the Xbox One's sync button on the left, and the controller's sync button on the top.

Sorry to hear about your issue. Are these new controllers or did the issue start on controllers that were already synced to the Xbox?

1. Sync or re-sync the controllers

https://support.xbox.com/en-US/xbox-one/accessories/connect-a-wireless-controller

2. Power cycle the Xbox. Press and hold the power button for 8-10 seconds until the Xbox turns off. Unplug the power cable for 1-2 minutes. Plug everything back in and restart.

3. If the above do not fix the issue, try attaching the controllers directly to the Xbox with a USB cable and try syncing the controllers again. Repeat the power cycle.

Let us know if this works,

Best wishes,

Cowgirl

I’ve had the same issue on both my xbox series s controllers (purchased a year apart) for about a month now but I think I fixed it. Unpair your xbox controller from your xbox by holding the little sync button on the controller for about 15 seconds or until the controller vibrates. Now the controller is not synced to anything. I did a step here where I synced the controller to my ipad and tested some games. Controller worked fine. Humorously, I even remote played the xbox through the xbox app on the ipad. Worked fine, no disconnects. Next I made the ipad forget the controller. Then I simply turned on the controller and synced it back to the xbox. No disconnects yet. Hope this fix sticks/helps others.