Xbox One Controller Stops Working

Discus and support Xbox One Controller Stops Working in XBoX on Consoles to solve the problem; Wondering if anyone has this problem, randomly when playing any game (has happened on 3 different games) some of my controller buttons stop working.... Discussion in 'XBoX on Consoles' started by MunchkinTa, Jul 14, 2017.

  1. MunchkinTa
    MunchkinTa Guest

    Xbox One Controller Stops Working


    Wondering if anyone has this problem, randomly when playing any game (has happened on 3 different games) some of my controller buttons stop working. Specifically both bumpers, the d pad, and X. Every time. Yes I actually bought another controller thinking
    the problem was going to be fixed, yet it occurs on both controllers. Now the issue resolves itself and everything goes back to normal AFTER I power down the Xbox. This problem occurs nearly every time I play over an hour straight. Anyone have a permanent
    fix for this?

    :)
     
    MunchkinTa, Jul 14, 2017
    #1
  2. {Parity}
    {Parity} Guest
    Xbox one controller stops working

    There are no repair options for controllers that are out of warranty.
     
    {Parity}, Jul 14, 2017
    #2
  3. D Beezy412
    D Beezy412 Guest
    Xbox one controller stops working

    hello,

    I have purchased many xbox controllers in my days of gaming due to wear and tear. My most recent one about 4 months ago, just stopped working. I've never had this issue. I have been extremely careful not to drop it or anything to make it last cause they
    aren't cheap. I was playing fortnite the night before went to bed woke up to play again and the controller just wouldn't work. I've tried resetting my xbox, changing settings with my wired controller, everything I've read online I've tried. And with the controller
    being out of warranty I'm out of luck :\ randomly after giving up on it I tried to turn it on tonight and it turned on, of course i got excited and went to play a game and then it shut off again and wouldn't turn back on. For it to turn back on for a couple
    minutes make think it could be fixed but idk where to even begin. Any feedback please help.
     
    D Beezy412, Jul 14, 2017
    #3
  4. {Parity} Win User

    Xbox one controller stops working

    There are no repair options for controllers that are out of warranty.
  5. DAZZA 433 Win User

    Xbox One controller stopped working

    Usually if you get the same results when you try connecting the control via usb aswell as new batteries it means one of the 2 main circuit boards has become faulty in the controller.

    Unfortunately microsoft will only replace controllers upto 90 days from original purchase, after 90 days you would have to replace it yourself as microsoft do not actually repair the controllers.
  6. XBF Paul M Win User

    Xbox One controller stopped working

    Sup, Connor!

    Paul From Xbox Forums Team here to assist with the controller issue, it sounds like the device isn't functioning properly. What I recommend doing is to

    Troubleshoot The Xbox One Controller    . If after performing all troubleshooting steps and the device still isn't working at 100% capacity then I recommend
    Contacting Customer Support
    for further assistance with the controller. I hope this info helps!

    Happy Gaming!

    Paul Xbox Forums Team!
  7. RainingRoses Win User

    xbox one controller stopped working

    Hi Alicia,

    To clarify, when you say your controller doesn’t power on - do you mean the LED light is just flashing and won’t properly sync/connect, or it doesn’t power on at all with no light?

    Please also confirm the exact Xbox model you’re experiencing this issue with, just to be more specific with troubleshooting. Is this the Xbox One S or the newer Xbox Series S? Either way, you would have the updated and more recent Xbox controller with built-in Bluetooth support (version 1708) if you’re using the original one that came with your console.

    This guide may help:

    Troubleshoot your Xbox Wireless Controller | Xbox Support

    Or if it’s only a connection issue (flashing light), then refer to:

    Connect and troubleshoot Bluetooth on your Xbox Wireless Controller | Xbox Support

    If this persists, especially after trying new batteries and even multiple USB cables, then unfortunately it’s most likely a hardware fault in which the controller would need to be replaced:

    Request an Xbox controller replacement | Xbox Support

    If you purchased this controller around a month ago, then it should still be within warranty as this is usually 90 days - this can vary depending on your country/region though. If it is within warranty, which you can verify on the link above, replacements are free.

    Hope this helps.
  8. ProngedArtist72 Win User

    Xbox one s controllers

    If i connect the second controller first one stops working. It does this in all my games and on the xbox home screen.
Thema:

Xbox One Controller Stops Working

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