Xbox one controller stopped responding

UpTopLolliePop · Feb 8, 2020

Hello,

I've had my Xbox one for several years and it's been wonderful to me! Unfortunately, my controller stopped responding to my Xbox this morning. The controller itself seems to still connect to the Xbox, It even signs me in, but when I push any of the buttons
or move the joysticks, nothing happens. When I press and/or press and hold the Xbox button at the top, nothing happens.

At first I assumed it was just dead, because I left my charging stand thing at a friend's house, and I've been getting those notifications that my controller batteries are low. Since then (about a month has passed) I have just been using a USB to connect/use
the controller thinking it would be fine until I either get my charger or get a new one. I thought the continued use of the USB with the rechargeable battery pack may have had something to do with it, but then I tried another controller. (Connected the same
way via USB) And the same thing happened. The controller turns on and seems to be connected, but pushing any of the buttons does nothing. I went through the troubleshooting page and didn't find this issue. I may have looked in the wrong place though

Any help would be greatly appreciated!! Thanks!!

:)

Initiative ZT

Hi there,

I had this problem as well last year it is a very rare bug in the console system what splved it for me is a hardboot of the console and taking out the batteries, hardboot it by holding the xbox buttom on the console until it shuts down than after 5 sec take
the power cablenout just to be sure, when booting the console up connect your xbox controller via usb with it if it doesn't work try it with the connection buttom on the controller (located next to the charging port) and the same buttom on the console (located
next to the front usb)

Holf the buttpm on the controler first till it blinks and than hold the console buttom until your controller reconnects.

Hope this could help you

Best Regards

Edit: also check if there is an Controller Update.

Lord Siidius ( AKA L

I would try to update them on another console. I would try them on said console or a pc with a blu tooth connection. If they work, I would try once more to use on the console. If still a problem, try doing a factory reset and see if maybe driver corrosion
is the issue. Good luck!

Reactor Leak SF

Hey there,

Since you said you’ve had the Xbox for several years, is this an original Xbox one or an Xbox one S? And I’m just making sure I got this clearly down, your controller or any other controller and it does the same thing on your console, correct? Have you tried
your controller on another system to see if it works properly

XBF Ruben D

Hello,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread.
We will be more than happy to answer any questions or provide solutions for any issues on your own thread.

Thank you again for posting on Xbox Forums!

Allebas

How long have you had this controller?

Xbox one controller stopped responding