Xbox One Controller only Connects when Right next to Xbox

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

To fix this, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Hello, even after completing these steps I still had the issue.

Hi Thomas,

Unfortunately the Xbox Elite Wireless controller is not Bluetooth capable. Only the current Xbox One Wireless controllers have Bluetooth technology and they can only connect to Windows 10 PC's. The Xbox Elite controller will need an Xbox Wireless Adapter
in order to connect to the PC wireless. Xbox One controllers cannot currently connect to mobile phones in any way unfortunately.

Apologies for the inconvenience but I'm sure Microsoft will include Bluetooth technology in the next iteration of the Elite controller sometime in the near future and possible make a way to connect to mobile phones. Maybe you can post this idea over on
Xbox Ideas to get this seen by the right people.

yes that is right no controller is working on the console. this problem started suddenly one night I was playing normally, next morning, the controller lost connection and the Xbox console sync button did not work.

Have you tried re-syncing your controller and xbox together?

1. Turn on the Xbox One you want to sync with.
2. Next, turn on your controller by pressing the Xbox button. The Xbox button will flash, indicating that it’s looking for a console to sync with.
3. Press and release the Connect button on your console. On the Xbox One X and Xbox One S, you’ll find this at the bottom-right of your system, under the power button. For the original model Xbox One, the button is on the left side of the console,
   right around the corner from the disc slot.
4. Press and hold the Connect button on your controller. You’ll find this small circular button on the top of your controller. The Xbox button should flash a few times, then stay solid once connected.