Xbox One Controller on PC recognized in Bluetooth, Not in Games

Hi Vinicius

it's not a problem of the controller, it can be paired with the PC with no issue, unfortunately with the latest firmware is no more recognized as an Xbox controller when connectd using bluetooth

In the joypad configuration panel when is wired connect it is reported as a "Controller (Xbox One For Windows)", when connected using bluetooth is reported as a generic "6-axis 16-buttons game pad with hat switch"

With previous firmware version it was reported as "Controller (Xbox One For Windows)" for both (even when connected with bluetooth)

It's a firmware bug

One thing that could be done also is to try to use a wireless adapter on your PC to see if it does recognize your controller when connected to your PC. But since your PC has bluetooth built in, it should've been recognized without it.

Hi Arman,

Thanks for reaching out to us in the forums with this issue. When it comes to the BT capability of the Xbox One wireless controller, it is not supported for all devices. Bluetooth is supported on PCs, tablets, laptops, and Samsung Gear VR. If your
device is unable to recognize the controller via Bluetooth connection, then it may be incompatible for pairing.

Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller


I hope this information helps out!

I only have one wireless controller, and one bluetooth controller unfortunately. The bluetooth controller works on all devices.

I purchased the wireless xbox one controller for the pc when it first release support for the PC. Years later, I purchased the bluetooth controller dedicated to use on my laptop when I'm on the move.

These days, I primarily use my bluetooth gamepad on my android tablet for android games, but I recently subscribe to Ultimate Game Pass to play on my tablet.

Unfortunately, your suggestions don't suffice. I've now repeatedly tried it with two Xbox Wireless controllers connected via bluetooth to a PC. Everything works fine with those controllers on Steam games, including local coop with two controllers. But I have not been able to get two controllers to work on any game I tried via Xbox Game Pass Ultimate. All of the local multiplayer games I tried recognized both connected controllers as one. Extremely frustrating.