Xbox one controller not working with headset... again!

Hey there Nando,



Thanks for the update with the issue with the headset on the Xbox One Controller.
I recommend taking a look at the following troubleshooting articles:

• Connecting a compatible headset to Xbox One
  
• Xbox One controller and headset compatibility
  

If the problem persists:

• Try your Headset with another device, such as a laptop, to see if the headset is working.
  
• Try using a Headset Adapter for compatibility issues.
  
• Try your Headset on another controller, if you can. If the headset works on the second controller, try
  updating the first controlleragain.
  

Try this out and let us know the results.

Hey there James1608,



Thanks for reaching out here in Xbox Forums. I understand there is a question with connecting a headset to the Xbox Console.
I recommend trying the following articles:

• Connecting a compatible headset to Xbox One
  
• Xbox One controller and headset compatibility
  

If the problem persists:

• Try your Headset with another device, such as a laptop, to see if the headset is working.
  
• Try your Headset on another controller, if you can. If the headset works on the second controller, try
  updating the first controller again.
  
• Try using a Headset Adapter for compatibility issues.
  

Try this out and let us know the results.

Try taking a look at the following troubleshooting articles:

• Connecting a compatible headset to Xbox One
  
• Xbox One controller and headset compatibility
  

If the problem persists:

• Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced.
  
• Try your Headset on another controller, if you can. If the headset works on the second controller, try
  updating the first controller again. If that fails, the
  controller will need to be replaced. To order a replacement, go to the Xbox Online Service Center.
  

Try this out and let us know the results.

Hey!

Hmmm odd issue. Try unsyncing the controller from the xbox, then sync the controller again. Another option replace the batteries. 3rd, sorry if this is costy, buy a new headset or buy a xbox one headset adapter plug the adapter to the xbox one sync it to
the console and controller then plug in your headset and it should work from there. Hope this helps!

Mike

Hi there Xntrik!

Thanks for reaching out! I'm sorry to hear about the current issue with a headset and Xbox One controller. I recommend
to try the following:

• Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working.
  
• Try your Headset on another controller, if you can. If the headset works on the second controller, try
  updating the first controller again.
  If that fails, the controller will need to be replaced. To order a replacement, go to the
  Xbox Online Service Center
  

If the issue persists, check out these resources:

• Connecting
  a compatible headset to Xbox One
  
• Xbox
  One controller and headset compatibility
  

Hope this helps.