Xbox one Controller not staying on

Discus and support Xbox one Controller not staying on in XBoX on Consoles to solve the problem; A while ago my controller's rechargeable batteries died, and I decided to recharge it overnight. the next day when I went to use it, it would only... Discussion in 'XBoX on Consoles' started by Sc4recrowXxXXXx, Sep 10, 2017.

  1. Xbox one Controller not staying on


    A while ago my controller's rechargeable batteries died, and I decided to recharge it overnight. the next day when I went to use it, it would only flash and not connect to my xbox. I tried to resync my console and controller, but the both just were sending
    out signals to no avail. I then plugged in my usb to my controller, and that seemed to work, but every time the usb would fall out because of the vibrations on the controller it would die. Then after that whenever i would try and turn on my controller without
    the usb, and it would blink only when I held down the power button and would turn off as I let go. I can't use my controller wirelessly, or with vibrations, and now I can't even plug in my headset without it turning on and off on its own even with the usb
    plugged in. I've tried multiple hard resets, I've updated my controller multiple times, I've used normal brand new AA batteries, and still nothing works. Please, I need some help here.

    :)
     
    Sc4recrowXxXXXx, Sep 10, 2017
    #1
  2. Xbox One controller not staying connected

    Not 100% sure this is the right forum to use, sorry if it isn't

    Anyways I bought a Xbox One controller around early January this year and after the brief pairing process I have had a breeze using it until the past few days. I used it almost every day for either GTA, Forza Horizon 3, and most recently For honor. Now I
    cannot get the controller to connect to the wireless adapter, I hold down the Xbox button till its starts flashing, 3 seconds later it turns off. I've read a bunch about this on other community forums with only a few saying they have a fix for this but nothing
    seems like a sure fire way to fix it.

    Things I have done:

    A suggestion from the community is plugging it in using a micro USB and restarting the computer, This helped it connect for 5 minutes until going back to being broken.

    Downloaded Xbox accessories app and updated to latest firmware and again fixed briefly but stopped again.

    Made sure all other services are up to date including windows

    Even after plugging my controller directly into my PC there's something wrong with the triggers which becomes very apparent in for honor and GTA, If I'm holding down the left trigger and press my RT, It does not register and RT press and quickly thinks I've
    let go of my LT and quickly re-applied it.

    Again This is not just me there are plenty others with the same problem and very few have been able to fix it, a lot of people are pointing fingers at the anniversary edition of windows 10.
     
    FlavouredAnus17, Sep 10, 2017
    #2
  3. Controller won't turn on

    Hey there Santinator21,

    Sorry to hear about the controller not staying on. Have you tried a fresh set of AA Batteries yet? That might help out, or try using a USB cable to connect the controller. This guide will help you with a few different troubleshooting steps.

    Xbox One Controller won't power on


    Give it a shot and let us know how it goes!
     
    Mister Mascot, Sep 10, 2017
    #3
  4. Xbox one Controller not staying on

    Hey there Sc4recrowXxXXXx,

    Give this guide a shot and see if it helps with troubleshooting.
    Xbox One Wireless Controller won't power on
    If not, you may need to check on the controller's warranty status and get it repaired or replaced, which you can do from the support article

    HERE
    .

    Hope that helps!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Sep 11, 2017
    #4
  5. thanks! but when I try to see if my controller is under warranty, i get a message that says "We’re sorry, but something went wrong on our end. Please try again later. (YlMmtaSkJ4d/ufyW.0)"
     
    Sc4recrowXxXXXx, Sep 11, 2017
    #5
  6. That's no good, let's go ahead and get you to our chat/phone teams for a closer look.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Nov 1, 2018
    #6
  7. Mister Mascot Win User

    Xbox one Controller not staying on

    Hey there Sc4recrowXxXXXx,

    Give this guide a shot and see if it helps with troubleshooting.
    Xbox One Wireless Controller won't power on
    If not, you may need to check on the controller's warranty status and get it repaired or replaced, which you can do from the support article

    HERE
    .

    Hope that helps!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  8. Mister Mascot Win User

    Xbox one Controller not staying on

    thanks! but when I try to see if my controller is under warranty, i get a message that says "We’re sorry, but something went wrong on our end. Please try again later. (YlMmtaSkJ4d/ufyW.0)"
    That's no good, let's go ahead and get you to our chat/phone teams for a closer look.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  9. Sc4recrowXxXXXx Win User

    Xbox one Controller not staying on

    thanks! but when I try to see if my controller is under warranty, i get a message that says "We’re sorry, but something went wrong on our end. Please try again later. (YlMmtaSkJ4d/ufyW.0)"
  10. SwaggyPoo Win User

    my xbox one controller seems to be on and sync

    and when i turn off my xbox one my controllers stay on...
  11. Mister Cazador Win User

    Xbox one will not stay connected to controllers

    Hey there R0b0 J4ck3t.

    If this is something you're still experiencing,
    controller disconnections
    can occur for a variety of reasons. By the sound of things, you have already tried a good number of those steps.

    Have you been able to check for wireless interference that may be affecting your Xbox One controller? More on that can be found via Solution 5 of the guide we sent you above. Have you been able to try multiple controller to see if the same issue persists?
Thema:

Xbox one Controller not staying on

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