Xbox One controller not staying connected

Discus and support Xbox One controller not staying connected in XBoX on Consoles to solve the problem; Not 100% sure this is the right forum to use, sorry if it isn't Anyways I bought a Xbox One controller around early January this year and after the... Discussion in 'XBoX on Consoles' started by FlavouredAnus17, Feb 19, 2017.

  1. Xbox One controller not staying connected


    Not 100% sure this is the right forum to use, sorry if it isn't

    Anyways I bought a Xbox One controller around early January this year and after the brief pairing process I have had a breeze using it until the past few days. I used it almost every day for either GTA, Forza Horizon 3, and most recently For honor. Now I
    cannot get the controller to connect to the wireless adapter, I hold down the Xbox button till its starts flashing, 3 seconds later it turns off. I've read a bunch about this on other community forums with only a few saying they have a fix for this but nothing
    seems like a sure fire way to fix it.

    Things I have done:

    A suggestion from the community is plugging it in using a micro USB and restarting the computer, This helped it connect for 5 minutes until going back to being broken.

    Downloaded Xbox accessories app and updated to latest firmware and again fixed briefly but stopped again.

    Made sure all other services are up to date including windows

    Even after plugging my controller directly into my PC there's something wrong with the triggers which becomes very apparent in for honor and GTA, If I'm holding down the left trigger and press my RT, It does not register and RT press and quickly thinks I've
    let go of my LT and quickly re-applied it.

    Again This is not just me there are plenty others with the same problem and very few have been able to fix it, a lot of people are pointing fingers at the anniversary edition of windows 10.

    :)
     
    FlavouredAnus17, Feb 19, 2017
    #1
  2. Hordie
    Hordie Guest
    Controller Not Staying Connected

    Hi theBeard1325,

    Sorry you're having problems with your controller. Do you have one controller that is working fine and one controller that is not working? If so then it may be your controller. If not then it may be your console, which we'll need to figure out. Also can
    you verify that you performed the power cycle by actually unplugging the Xbox? With the instant-on feature often the Xbox does not fully shut down. If you've done this, updated the firmware on the controller, and still are having issues then I would recommend
    contacting support here to see if you still have a warranty on your controller. If you do have a warranty left on it then please
    go here and you can request a new controller.
     
    Hordie, Feb 19, 2017
    #2
  3. theBeard1325
    theBeard1325 Guest
    Controller Not Staying Connected

    First let me state, I read though and tried all the troubleshooting. I bought Xbox1 in October and this particular controller a few months later - late November-ish. It had been working great and I came home today and started my Xbox up no problems. I
    was in a game for about 5 minutes and it told my controller disconnected, however the light was still on. The Xbox no longer recognized the controller, when I navigated to the settings menu with a 2nd controller. However if I plugged the controller in it
    was fine. I swapped the charge kit batter for a fresh one, and then for some good old fashioned double AA's. Both time the controller resynced, worked for about 10 seconds, and then disconnected with the logo staying lit up. I tried all the batteries in
    the 2nd controller to make sure it worked and it did. I don't know what else to do besides get a new controller. Any ideas?

    I did power cycle my xbox and did look for any controller updates as well.
     
    theBeard1325, Feb 19, 2017
    #3
  4. Coco Fisher Win User

    Xbox one s sync button broken

    And with one of the cords it did turn the controller but didnt connect to my xbox, just stayed connected to my sisters
  5. Mister Cazador Win User

    Xbox one will not stay connected to controllers

    Hey there R0b0 J4ck3t.

    If this is something you're still experiencing,
    controller disconnections
    can occur for a variety of reasons. By the sound of things, you have already tried a good number of those steps.

    Have you been able to check for wireless interference that may be affecting your Xbox One controller? More on that can be found via Solution 5 of the guide we sent you above. Have you been able to try multiple controller to see if the same issue persists?
  6. FunGamer Win User

    Xbox S Controller

    Same here. It will connect but it won't stay connected for very long. I have an Xbox One X but I'm sure the controller is the same.
  7. ChazKO Win User

    Can the bluetooth function on the Xbox one be reset / fixed?

    The controller is the newer xbox one model and it connects with other xboxs fine but mine is the original xbox one model so I think the bluetooth in the xbox itself might be going out if that's possible. I did connect it to another xbox just to make sure it wasn't the controller and it stayed connected with no issues
  8. XBF Jasmine Z Win User

    Faulty Xbox controller.

Thema:

Xbox One controller not staying connected

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