xbox one controller not functioning correctly

Discus and support xbox one controller not functioning correctly in XBoX on Consoles to solve the problem; Went to use my xbox today only to find that I cant sign in or activate games. the controllers that I have let me move around the menus and the a button... Discussion in 'XBoX on Consoles' started by PopMusicLover63, Apr 20, 2017.

  1. PopMusicLover63
    PopMusicLover63 Guest

    xbox one controller not functioning correctly


    Went to use my xbox today only to find that I cant sign in or activate games. the controllers that I have let me move around the menus and the a button allows me to move into the list of profiles but not to select them. does any one have any idea on how
    to fix this issue?? I have powered down the xbox , unplugged it and left for a few mins but still have the same issue even if connected with a cable.

    :)
     
    PopMusicLover63, Apr 20, 2017
    #1
  2. {Parity}
    {Parity} Guest
    Xbox one not functioning correctly

    Have you tried doing a hard reset? Hold the power button on the console for 10 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Once
    it is back up and operational test for results. Let us know. Good Luck!
     
    {Parity}, Apr 20, 2017
    #2
  3. BOLT ST0RM
    BOLT ST0RM Guest
    Xbox one not functioning correctly

    try what the answer above has said also this could be due to not being paired correctley to your xbox they repair controller to xbox, also make sure you are using decent batreys in your controller as this can be a issue as well, as with the connection this
    could also be fixed by power cycling the xbox also at the same time reseting your router
     
    BOLT ST0RM, Apr 20, 2017
    #3
  4. XBF Zineb F Win User

    Controller Not functioning correctly

    You will need to contact the online support to check if it would be possible to replace the controller. Access Contact us | Xbox Support. Follow the instructions after clicking on the green button "Contact us" and choose to get help either from an online chat agent or request a callback. Make sure the region on the support website is set to your correct region in order not to find issues with the steps.
  5. XBF George L Win User

    Xbox Controller not functioning correctly ##

    Hello GhostSlayer!

    Thanks for bringing this to our attention here on the forums. I understand you are having trouble with an Xbox One Wireless Controller. Take a look at this support article:

    Troubleshoot your Xbox One wireless controller    . Try some of those steps and let us know how it goes with a reply!

    Hope this helps!
  6. GhostSlayer Win User

    Xbox Controller not functioning correctly ##

    If anyone runs into this issue, then do the following.

    With the console powered on, remove the batteries completly from the xbox controller,

    Hold down the power button the xbox until it powers down,

    With the batteries still out of the controller, power the xbox up,

    With the xbox powered up and on the home screen insert the batteries into the controller,

    Now press and release the sync button on the console,

    Now turn the controller on and immediately press and hold the sync button until the controller lights stops flashing. Your welcome.
  7. Wishcatcher Win User

    Problem with BOTH Xbox One Controllers

  8. BOLT ST0RM Win User

    Xbox one not functioning correctly

    try what the answer above has said also this could be due to not being paired correctley to your xbox they repair controller to xbox, also make sure you are using decent batreys in your controller as this can be a issue as well, as with the connection this
    could also be fixed by power cycling the xbox also at the same time reseting your router
Thema:

xbox one controller not functioning correctly

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