Xbox One Controller no longer powers on after controller update for stereo headset

Discus and support Xbox One Controller no longer powers on after controller update for stereo headset in XBoX on Consoles to solve the problem; A buddy of mine purchased the Turtle Beach XO Four headset that came with an adapter for the xbox one controller. He did the update on the controller... Discussion in 'XBoX on Consoles' started by le chat botte, Jan 6, 2015.

  1. le chat botte
    le chat botte Guest

    Xbox One Controller no longer powers on after controller update for stereo headset


    A buddy of mine purchased the Turtle Beach XO Four headset that came with an adapter for the xbox one controller. He did the update on the controller to use the headset and it completely disable his controller. It will no longer power on at all. He tried
    it on his other controller and the exact same thing happened. Microsoft offered nothing except a link to where he can buy a new controller which is ridiculous. He gave the ol' console reset, new batteries, etc. - nothing. Has this happened to anyone else?
    Any solution? It seems crazy that an update like that would cause the controller to no longer be able to power on.

    :)
     
    le chat botte, Jan 6, 2015
    #1
  2. RobertSchweitzer
    RobertSchweitzer Guest
    How do we update the controller? NO USB Cable comes with Xbox One.

    About updating controller, To use the Xbox One Stereo Headset Adapter with your Xbox One Console, you’ll need to update your Xbox One Controller with the latest software to support the Adapter.

    This is from:
    support.xbox.com/.../update-controller-for-stereo-headset-adapter

    So Titanfall controller update is done by over air, no cable, (February update) and Stereo Headset Adapter controller update you need an cable, which comes with the adapter (March update).
     
    RobertSchweitzer, Jan 6, 2015
    #2
  3. J3RS3Y DEVIL
    J3RS3Y DEVIL Guest
    J3RS3Y DEVIL, Jan 6, 2015
    #3
  4. Always.Toasty Win User

    New headset with adaptor mic not working

    If your Xbox one Controller doesn't work or gets disconnected after you plug in your Stereo Headset Adapter, unplug your adapter,
    and then update your controller without the adapter. After the controller is updated, insert your Stereo Headset Adapter back into the controller.
  5. Fabe56 Win User

    Netflix and Xbox one app controller not working

  6. J3RS3Y DEVIL Win User

    Problems

  7. RobertSchweitzer Win User

    How do we update the controller? NO USB Cable comes with Xbox One.

    About updating controller, To use the Xbox One Stereo Headset Adapter with your Xbox One Console, you’ll need to update your Xbox One Controller with the latest software to support the Adapter.

    This is from:
    support.xbox.com/.../update-controller-for-stereo-headset-adapter

    So Titanfall controller update is done by over air, no cable, (February update) and Stereo Headset Adapter controller update you need an cable, which comes with the adapter (March update).
  8. Tomesso Win User

    Controller not working

    Hi,

    If your Xbox One Stereo Headset isn’t functioning correctly, check the following:

    • Have you updated your controller’s software to support the Stereo Headset Adapter?
    • Make sure your controller has fresh batteries. When the batteries get weak, some controller functions, such as audio and rumble, are turned off to conserve the remaining power.
    • Make sure your Headset Adapter is firmly plugged into your controller and that your Stereo Headset’s 3.5-mm cable is securely plugged into the Headset Adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
    • Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced. To order a replacement, go to the Xbox
      Online Service Center       .
    • Try your Stereo Headset and Stereo Headset Adapter on another controller, if you can. If the headset works on the second controller, try updating
      the first controller       again. If that fails, the controller will need to be replaced. To order a replacement, go to the Xbox Online Service Center .

    Cheers
Thema:

Xbox One Controller no longer powers on after controller update for stereo headset

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