Xbox One Controller No Longer Connecting to Windows 10 Wireless Adapter

Hi Beau,

Thank you for coming to the Xbox forums, I'd be happy to answer that.

The Xbox One Wireless controller with Bluetooth can be connected to a Windows 10 PC with a USB cable, Bluetooth, or with the Xbox Wireless Adapter for Windows 10, so yes, it can be connected via the adapter. The Xbox Wireless Adapter for Windows 10 is not
compatible with an Xbox 360 controller and will need the Xbox 360 Wireless Gaming Receiver for Windows. I'll provide the support articles with this information:

• https://support.xbox.com/en-US/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc
• https://www.xbox.com/en-US/xbox-one/accessories/adapters/wireless-adapter-windows
• https://support.xbox.com/en-US/xbox-on-windows/accessories/xbox-360-wireless-gaming-receiver-windows

I hope this helps!

Hi annix,

The OP posted this thread under the "Gaming on Windows PC/PC Gaming" category of the Xbox forums. Also contrary to popular belief, the Xbox One console does not support Bluetooth wireless technology. The controllers connect to the console using a proprietary
wireless technology unique to the console and the
Xbox Wireless Adapter for Windows 10. Bluetooth connectivity is reserved for Windows 10 only and available on current production of Xbox One wireless controllers.

I hope that clears things up.

Summary: I fixed it by plugging USB cable into a controller and pc, win 10 recognized it, system restart was required and after that controller was working wirelessly also.

Longer description: I installed fresh windows 10, downloaded and installed all win updates, then I tried all these steps and at the end controller started working.

1) plugged wireless adapter into USB windows 10 recognized it but Xbox one controller won't connect (keep on blinking)

2) plugged wireless adapter into another USB port but Xbox one controller won't connect (keep on blinking)

3) plugged wireless adapter into another USB port started task manager removed Xbox one adapter, windows found it again but still noting (gamepad keep on blinking)

4) plugged wireless adapter into another USB port (front) started task manager removed Xbox one adapter and Xbox drivers, windows found it again installed it but still noting (gamepad keep on blinking)

5) FINALLY, I fixed it by plugging USB cable into a controller and pc, win 10 recognized it, system restart was required and after that controller was working wirelessly also.

Hey Xinn3r -

Take a peek at the guide for
connecting Xbox One controllers to Windows 10 PC's. There's also a guide on
pairing your controller with your wireless adapter. The new controllers have Bluetooth connectivity available in addition to normal connections, not in lieu of.

Let us know if you have any further questions.

Hello Algreco,

Thanks for keeping us updated. This function is possible according to a Bluetooth support article that compares connecting via the Wireless adapter : Connect
and troubleshoot Bluetooth on your Xbox One Wireless Controller

"Windows 10 - Xbox Wireless Controller and Xbox Stereo Headset – 2


Note Wireless connection requires Xbox Wireless Adapter for Windows"

What happens if you try connecting the player 2 controller first, so that it is now considered player 1. Are you able to hear audio from the headset now? If not, then the controller could be faulty.