Xbox one controller menu buttons not working

ZHhb · Mar 17, 2020

So About a month and a half ago I bought one of the pink pig minecraft controllers. It worked great for a while but then the right analog stick started to "stick". After doing some research i decided to take it apart to see if there was debris or dirt
messing with the sticks movement. I took the controller apart found a piece of plastic that had cracked in the way and got rid of it. Now after putting the controller back together everything works except for the menu buttons on either side of the power/home
button. Took it and another controller I had apart to compare to see if something was missing or disconnected but it all looks to be together. I tried rebooting and updated the controller and nothing's working. Any help?

:)

ZHhb

I should also mention that the other controller I took apart works fine.

T3chnlgydude

Hi ZHhb

You should have tried to do a warranty claim first. Unfortunately, since you opened it, you've voided the warranty

For the button not working, perhaps you damaged a ribbon(if it connects with a ribbon) or perhaps it came loose?

Mr Skywalker426

Hi, if you hold on the Home button for while time the Xbox show for you the Screen with Shutdown/Restart and report options for you. If the answer will be yes, try make a factore reset keep your games, and see if Works

ZHhb

Didnt think about that because I bought it off craigslist

XBF Aicha T

Hello there! I am very sorry to know you are having such conveniences. i highly recommend following the troubleshooting steps mentioned on the links bellow to resolve your issue :

Troubleshoot issues with an Xbox Wireless Controller | Xbox Support

Troubleshoot your Xbox Wireless Controller | Xbox Support

you can also check this link to perform an update : Update your Xbox Wireless Controller | Xbox Support

If that didn't resolve your issue you will have to repair it. Access The link to request a repair for your controller : Getting your Xbox device serviced | Xbox Support

If you are unable to create the order on that link please contact our live support:

Contact us | Xbox Support

Xbox one controller menu buttons not working