Xbox One Controller, left stick faulting!!!

Discus and support Xbox One Controller, left stick faulting!!! in XBoX on Consoles to solve the problem; My day one edition and extra controller both exhibit this same issue... Losing faith.... just like Microsoft is losing ground in the sales war...... Discussion in 'XBoX on Consoles' started by kanibalz, Mar 11, 2014.

  1. kanibalz
    kanibalz Guest

    Xbox One Controller, left stick faulting!!!


    My day one edition and extra controller both exhibit this same issue... Losing faith.... just like Microsoft is losing ground in the sales war...

    :)
     
    kanibalz, Mar 11, 2014
    #1
  2. jfrawls
    jfrawls Guest
    Xbox One Controller, left stick faulting!!!

    I have two controllers BOTH with drift issues. The one left thumb-stick drifts upwards and the other one has a right thumb-stick drift issue that drifts upward.

    Like what the heck am I suppose to do. #SMH
     
    jfrawls, Mar 11, 2014
    #2
  3. GerryO'Neill
    GerryO'Neill Guest
    Xbox One Controller, left stick faulting!!!

    Having had a good look around the www and various forums it seems the controllers are of questionable quality, My first controller that came with the console had a problem refusing to be seen by the console for updates and a drifting of the left toggle stick.

    That was after 6 to 7 months use, with the console only having one controller I was 4 to 5 weeks waiting for a replacement, no use of the console within that time because of no fault of my own.

    What is the life cycle of the console, considering that I would expect the controller to have the same life cycle as its a fundamental part of the system and cannot be used with out it.

    My replacement controller started to have problems with the left toggle stick a few weeks back when I contacted support they advised as it was a replacement I had only a 90 day warranty with it and I would have to buy a new one.

    If I keep buying new controllers at that rate it would be more cost effective to buy a better quality preforming platform that has none of these issue's with controllers from the research I have done.

    This is clearly a quality/manufacturing problem though Microsoft will be reluctant to admit it until someone take legal proceedings as is the case here.

    motherboard.vice.com/.../a-case-about-scratched-xbox-360-discs-heads-to-the-supreme-court

    The issue of these controllers will kill the Xbox one if not dealt with, a few of my friends have already sold the console to help fund buying a PS4 because it has no issue's with the hardware, I'm afraid after speaking with support I sadly will be doing
    the same as I cannot keep buying controllers that are unreliable.
     
    GerryO'Neill, Mar 11, 2014
    #3
  4. MiddleStated
    MiddleStated Guest

    Xbox One Controller, left stick faulting!!!

    Same problem here my day one controller's right stick drifts upwards. Is MS replacing.?!!!
     
    MiddleStated, Mar 11, 2014
    #4
  5. I'm on my third pad and it just happened again. Same problem, left stick, same game, fifa Xbox One Controller, left stick faulting!!! :(
     
    onehellofaname, Mar 19, 2014
    #5
  6. Agent9807
    Agent9807 Guest
    mine too!!! Day One Edition

    its going up by itself...
     
    Agent9807, Mar 21, 2014
    #6
  7. So are they going to recall these? The guy on the phone said even if there were a thousand complaints on here its only a small %. But then I said guys are on their 3rd and fourth controller and he had no answer. What are you guys gonna do? This is real serious.
    I play madden 25. That is where it happened. These controllers cant handle madden or fifa. Left stick acting up and a broken piece in there scattering around making noise. Very mad. They are sending me a replacement but I don't know what I'm going to do. Might
    have to return it and get a ps4 if it happens again.
     
    SYRACUSENEWYORK-EF9F530C-982D-4940-ACDF-B994F24CCC, Mar 24, 2014
    #7
  8. Ron Jambo uk
    Ron Jambo uk Guest

    Xbox One Controller, left stick faulting!!!

    Just had to order an accessory replacement for my day one pad i have the same problem as op although mine is the right stick,i have been assured that the replacement will be a day one edition pad if not it will go straight back the only other pad i'll accept
    back is the titanfall pad,not really happy about paying the postage to the czech republic from the uk even if they do pay the return postage, i was told they give ups 5 days to ship the item back to me once received from what i have read i could be a month
    without the pad.
     
    Ron Jambo uk, Mar 24, 2014
    #8
  9. Dont hold your breath waiting for a replacement. I sent mine in about 3 months ago. Still nothing.

    Also, a few weeks back I asked about the actually controller issue. Every xbox support employee i spoke to (about 5 in total) has NEVER heard of this issue. They told me it is likely not a broken controller, and is just part of the game. This was pretty
    laughable. In the end, i was told this is not an issue and there are NO PLANNED CONTROLLER FIXES.

    I pointed the representatives to this thread and other similar threads where customers are complaining about going through 5-10 controllers in a matter of months. To this they replied they would "Look into them later". I never heard any more information
    in regards to my questions. I even escalated the issue, but the escalation was immediately close and I was never contacted about it.

    Dont expect a replacement in the next few months, dont expect the replacement to work for long before breaking the same way, and dont expect any help from xbox support, be it on the phone, on the internet or here at the forums where they have oh-so-little
    to say.
     
    iGreenTreeFrogg, Mar 24, 2014
    #9
  10. I am still having this issue with the left stick, incredibly annoying Microsoft.
     
    BarneyTBarnacle, Mar 27, 2014
    #10
  11. FATJAZZA
    FATJAZZA Guest
    Got Xbox one at launch...now on my 6th controller..same fault..left stick can't handle fifa..retailer has been replacing them no probs but averaging a new one every 4 weeks..think they think I deliberately break them...shame on you Microsoft for such poor
    quality..why spoil a great consol with a controller that feels like it's been made by a 5 year old Bangladeshy slave child..get this sorted...£45 a time..I if I had to pay for them that's ..£225....almost the price of play station...Microsoft get back to
    basics and stop *** us over..poor poor show..shame on you
     
    FATJAZZA, Mar 28, 2014
    #11
  12. Hart Atttack
    Hart Atttack Guest
    I have had the same problem. Both controllers I got at launch have broken left thumb sticks. They made me pay to send one of them in, and then when it arrived they cancelled the order without telling me. Now they are pretending they never received it and
    customer support keeps lying to me about it. Nobody will contact me from customer advocacy. This is the worst customer service I have ever experienced. Using my broken controller in the meantime while I hope to track down the one they lost. What a nightmare.
     
    Hart Atttack, Mar 28, 2014
    #12
  13. GARY176 IRL
    GARY176 IRL Guest

    Xbox One Controller, left stick faulting!!!

    Same problem here. Im on my third controller with a broken left stick. Bought the console on launch day and iv probably played 20-30 hours because the controller keeps breaking and im not spending another cent in case i get the same issues on a new control.
    As if the console wasn't expensive enough the controller is terrible quality
     
    GARY176 IRL, Mar 30, 2014
    #13
  14. Same here. I have a day one controller and an extra rechargeable controller kit. Both have left stick issues. The day one controller has a problem where it feels like it is broken, and the extra controller sticks! I am so relieved to find this thread,
    and know that I am not the only one.

    So now what? I am going to contact Microsoft and figure out a way to get this problem fixed. Anyone done this already? What were the results? Only had the system since November! My 306 controllers lasted for years!
     
    SP01LED JAM1E, Mar 31, 2014
    #14
  15. xvicherx
    xvicherx Guest
    Same here, DAY ONE FAIL...
     
    xvicherx, Mar 31, 2014
    #15
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Xbox One Controller, left stick faulting!!!

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