XBOX ONE CONTROLLER LEFT ANALOGUE STICK BROKE

I have had my Xbox One controller since 2014. I have obviously dropped it, who hasn't? Recently my left analogue stick has broke.
It is still in place, it can move around freely - in a game like COD I can walk around in any direction. However pressing down the left stick is very faulty. If I click down the left stick to sprint nothing happens -
unless - I press down really hard, holding down forward. I'm wondering if a sensor or something is out of place so can't read when I am pressing down normally. And yes it does click.

I don't want to buy a £45 controller again. Could I take my controller apart to inspect?

Thanks!

Also I have another controller. I was playing FIFA and I got annoyed and I threw the controller at my floor - now it won't turn on at all so I guess that is out of the equation.

:)

 

Xbox one controller left analogue stick

Actually now that I think about it, this makes me furious that it's a common problem. I was hoping it was either just a fluke or something that happened to people who press down extremely hard on their left analog subconsciously.

Best I walk away, go for a run or something and clear my head. I rarely at my age (33) feel this amount of disgust towards something commerce related. This would be a deal breaker and the type of thing I emphasize to my friends when they're trying to decide
between X1 and PS4. Alright how about that run, man I'm fired up.

 

Xbox one controller left analogue stick

I have just had one sent in for the same problem and my a button sticking, Just got the controller back after 2 weeks without one and the a button seems better but the left stick is exactly the same.

I also can't believe they want me to go without the controller for another 2-3 weeks because they couldn't be bothered to fix it correctly the first time, why am i not offered a swap at the door for my inconvenience?

Poor show microsoft poor show, my whole system is off back if i can't get this sorted so who do i need to talk to?

 

Hey there mattykiller360.

Unfortunately if it's over two years old the controller would no longer be under warranty and purchasing a new controller is going to be your best option. We don't recommend opening your controller for repair though.

If you have any other Xbox support questions, feel free to let us know.