Xbox one controller issues. Pass this on to someone of importance in Seattle.

It happened to two of my Xbox controllers just after the 90 days. Thought I had stored them upside down on accident. So I coughed up $150 and bought the elite thinking the parts would be superior. It came in a little case and I've made sure to always
put it away when not using it. It's never even been dirty. Less than a month of having it, the same problems occur, left stick drifting.

Now I know I'm not crazy after three of them taking a poo and one being the 'elite'. So I called support to get a replacement, they wanted the physical receipt because apparently my proof of purchase via GameStop is not good enough for their warranty.

My elite is still within the 90 days so I decided to leave that alone for now... But I voided the warranty on the other two by opening them up to inspect them myself.

- cold solder joints

- poorly assembled plastic pieces not tightly in place

Now I work in the tech assembly and testing field and I have to wonder how Microsoft allows this? It is CLEARLY a problem on the manufacturing end. Yet, you only have a 90 day warranty? Leaving your customer option to buy another faulty device? Rinse
and repeat. Have to say, that's disgusting business.

I suggest you fix the problem Microsoft, this is a class action lawsuit waiting to happen. Extend the warranty, or you will most likely be paying back a lot of $ to your valued customers.

I hope someone passes this on to someone in charge of operations at manufacturing in Seattle. There's no way of contacting anyone who can actually get the ball rolling on the issue. As I've been directed here by Microsoft support, let this post be documented
warning that the community wants a fix, one that doesn't include dipping into your wallet again.

:)

 

Western Washintgon - Comcast - 3 locations disconnected from XBL @ 9am-10am

Got three different people here, one in Seattle Wa. One in Renton Wa and one in Puyallup Wa. We have all been kicked off XBL with network tests after reaching out from the Westin in Seattle. We're all on Comcast Xfinity. Someone wanna update the /status
website? It's double XP weekend on COD and this is making it REALLY hard to take advantage of that



Thanks ya'll -

 

Destiny Update Fails

My wife is having this same error message on her xBox One in Seattle, Washington, after two days of trying.