xbox one controller is not working after firmware update

I am having the exact same issue. I was using my controller via Bluetooth and tried to plug in a headset but the audio wasn't coming through. I did a quick google search and found that the audio jack doesn't support audio over Bluetooth but does with the
Xbox Wireless Adapter. I plugged in my wireless adapter, clicked sync on it and my controller but it wouldn't find it. I decided to see if there was a firmware update that might correct the issue so I launched the accessory app and sure enough I was currently
on version 3 something but there was an updated to version 4.8.1923.0. I clicked update, it got to 100% and was updated without issue. I then disconnected my controller from USB and it instantly shut off. I press the XBOX button for a second and the light
comes on and then instantly cuts off. If I hold down the XBOX button it will just keep flashing until I release it then instantly cuts off. It no longer shows as discoverable by any Bluetooth device I previously used it on (main windows 10 desktop, windows
10 in boot-camp on my mac, or on my iphone 11). If I plug the controller back in via USB then it works perfectly fine. Unplug it and its basically a paper weight.

There is definitely an issue with this firmware update that needs to be addressed.

Hey there, I spoke to tech support and they told me to send the device across. Once they verify the issue they have agreed to provide me with a new controller.

I'm having exactly the same issue here, can you guys tell me if there's already a fix for this? Please help!

MICROSOFT DO SOMETHING!!

Hi elmayanak ,



Thank you for posting to the Microsoft community.

Based on the description, you are having an issue on your Xbox one controller after firmware update, it is no longer working. I'm really sorry to hear what happened to your Xbox controller and this is not the experience we want you to have.

Before anything else, let me ask you the following questions below so that I fully understand the problem.

1. When does the issue started?

Kindly try connecting the controller on your personal PC that runs Windows 10 or 11 (home or Pro).

Let me know if it works or not.

We look forward to your response.

Truly Yours,

Fatima

Microsoft Moderator

This is the propel thing to do..