Xbox one controller is dead - now what?

Discus and support Xbox one controller is dead - now what? in XBoX on Consoles to solve the problem; I have a dead Xbox One controller. Having tried and failed at all the suggested remedies, I would like to pursue a warranty return: 1. selecting... Discussion in 'XBoX on Consoles' started by VengefulTuna109, Feb 11, 2017.

  1. Xbox one controller is dead - now what?


    I have a dead Xbox One controller. Having tried and failed at all the suggested remedies, I would like to pursue a warranty return:

    1. selecting warranty/repair service center, I'm asked to register the device but the S/N is not accepted

    2. attempting to contact support, can't find a phone number. The chat option asks me to enter my name but the name box is unselectable/greyed out and I can't do it.

    3. So here I am, posting for help. Is there a phone number? I've been going in circles and need to talk to a human.

    :)
     
    VengefulTuna109, Feb 11, 2017
    #1
  2. SmokedKez
    SmokedKez Guest
    xbox one controller drifting

    hi i have read the posts about xbox one pad drifting and mine is doing the same i have tried to update the controller like xbox advise people have been told and now my controller wont turn on after plugging it into my xbox going to setting and using the
    controller update now my pad is dead
     
    SmokedKez, Feb 11, 2017
    #2
  3. Rangoon12
    Rangoon12 Guest
    The dead zone.

    I completely agree. I notice this on Shadow of Mordor (Windows 7 64-bit). It's an excessive amount of dead zone. I also compared this with my xbox 360 controller. The dead zone on the xbox 360 is smaller (better) than on the xbox one controller. And the
    360 controller I tested is brand new (less than one hour of use).
     
    Rangoon12, Feb 11, 2017
    #3
  4. deadeagleman Win User

    What is the Xbox One offering now?

    What is Xbox now offering? Is family sharing and the ability to "Access your entire games library from any Xbox One—no discs required" dead? NO...

    So are any of these features listed in this link
    news.xbox.com/.../license
    now dead? ...NO

    And what is happening with the Cloud is that dead too?...NO
  5. MikeGreenway Win User

    Xbox one controller not connecting after battery dies

    You could try putting the charged battery into the controller with the dead battery. Or hook up the charging cable to the dead controller and the Xbox One.( It will charge while you play)
  6. WWEADDICT4LIFE Win User

    marked as " shipped" game.co.uk

  7. Buns 0f Anarchy Win User

    Xbox One controller build quality

    My Day One broke and then the headset a week later. Sent back controller which they lost for 2 months. Now both the replacement controller and headset are dead. Will be jumping ship to PS4.
  8. Rangoon12 Win User

    The dead zone.

    I completely agree. I notice this on Shadow of Mordor (Windows 7 64-bit). It's an excessive amount of dead zone. I also compared this with my xbox 360 controller. The dead zone on the xbox 360 is smaller (better) than on the xbox one controller. And the
    360 controller I tested is brand new (less than one hour of use).
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Xbox one controller is dead - now what?

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