Xbox One controller (for PC) disconnected and unable to connect again

Greetings, Jeansybaby! Sorry to hear you're having trouble getting your wireless controller to connect up. If all four lights are currently blinking on your controller and on your console, you might already have four controllers connected to the console.
Can you do me a favor and disconnect all of your controllers and try again to connect the one that you are currently unable to connect? If you need instructions on how to do this, please read the "Disconnect all controllers and headsets" section of this page:

support.xbox.com/.../wireless-controller-disconnects-frequently-or-cannot-connect

Let me know if this helps! I'm here if you have any further questions.

I have two Xbox One Wireless Controllers with one that has a 3.5mm jack. The Controller with the jack updated to Firmware 2.3.2385.0 and didn't need to be connected to the Console by the USB Cable at all it just needed to be turned on. The other Xbox One
Wireless Control that does not have the 3.5mm Jack has 2.3.2381.0 Firmware Version Update unable to Update to Firmware 2.3.2385.0 says that No Update is Available. I only need to connect this Controller to the Console with the USB Cable & also remove the Battery.
I am unable to use this Controller in Party Chat and while i'm playing a game disconnects itself saying Controller Disconnected and the Controller Battery is fully Charged and still turned on. Please help me update my Wireless Controllers so that they both
have the Firmware update 2.3.2385.0 and i can then use both Controllers again not just the one controller.

Hey Ryan,

Sorry to hear about your controller. If you haven't already, try having your PC forget the controller and disconnect. If it still continues to disconnect, try uninstalling and reinstalling the controller drivers by following our

Wireless Controller Setup.

It is randomly disconnecting and doesn't connect again and I have the latest update. And it is not wireless. cord. and I use the pc, not the Xbox. And how do I update the firmware I don't understand how. Okay, I get it but the app says to connect an Xbox one
controller and nothing happens. I have a controller for Xbox 360 from GameStop.

Hi, thanks. Just to be 100%. This is an external connected to the USB on my Xbox One as Xbox storage. Do you mean: (a) I can find it via Media Devices on my Win 8.1 control panel or (b) I can disconnect it from the Xbox One and connect it to my PC for
the transfer or what ? Sorry for my ignorance. Thanks again.