Xbox One controller flashes and then dies

MatthewSchmirler · Nov 2, 2019

Hi there,

I have a 9 month old xbox one wireless controller that I use for PC gameplay exclusively (I have no console, so any fix involving power cycling the xbox console itself is not an option).

I used to play by wiring into my computer via USB, but I recently purchased the xbox branded windows 10 wireless adapter. The adapter works fine, but whenever I try to press the xbox button to turn on my controller, it flashes for maybe 2 seconds then flickers
out. I have tried with numerous different AA batteries that I know to be new, and none have fixed the problem.

I also have some xbox energizer battery packs for the controller, and still, even though they are fully charged, do not fix the problem. The only way I can get a semi stable connection is by plugging in to my computer using a micro USB cable.

I suspect the battery compartment to be malfunctioning, but are there any other possibilities I should be trying? The controller is not that old!

Thanks for the help.

:)

MatthewSchmirler

Thanks for the reply - i checked my drivers/firmware and it says i have the most recent versions.

A bit of an update - I was able to get one set of batteries to work for about 10 minutes before it cut out. Im almost positive theres a short circuit in the battery compartment but any suggestions would be greatly appreciated

Onyx Is Here

If you haven't done so already please plug the controller into your PC and check to see if it has an update. https://support.xbox.com/en-US/xbox-one/accessories/update-controller-for-stereo-headset-adapter

AyeeJamesy

I had an original controller and for the first time in seven years I had to get a new controller and then my trigger button and started sticking I now have a problem with my controller will die and it won’t even turn back on

TAHER TAHER1

How to update your Xbox One Controller on Windows 10

When you update your Xbox controller, you get the latest controller improvements. You can update your controller wirelessly or via USB.

For help with update problems, see Troubleshoot update issues with your Xbox One Controller.

On Windows 10, update your controller by using the Xbox Accessories app:

Get the app from Microsoft Windows 10 by searching for "Xbox Accessories."
Launch the Xbox Accessories app.
Connect your Xbox One Wireless Controller by using a USB cable or the Xbox Wireless Adapter for Windows.
Note You'll be prompted to update to Windows 10 Anniversary Edition if you haven't yet done so.
When the controller is connected, you'll see the message “Update Required” if an update is mandatory. Install the update.
Note You can also go to Device Info to check for updates.

Notes

The Xbox Accessories app is available only on Windows 10.
Controllers that don't have a built-in 3.5-mm audio port must be updated using a USB connection and must have the Windows 10 TH2 Update (or later).
Updating the controller over Bluetooth is not supported.
Bluetooth requires PCs running the Windows 10 Anniversary Update. See Windows Update: FAQ to learn how to get the latest Windows update.

Gerardo CG

Hi there Karolis, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

I'm sorry to read that you're experiencing this issue with your Xbox controller!

Given all the procedures you have tried so far to solve the problem, it would suggest that the controller has a hardware issue.

Please use the link provided below to create a replacement order for your controller if it is still under warranty:

https://support.xbox.com/help/hardware-network/controller/controller-warranty

To complete the process, you need to find the serial number of your controller and enter it at the bottom of the page. The website will then guide you through the necessary steps to complete your order.

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.

I appreciate your understanding and if you have further questions please let me know.

Kind regards,
Gerardo.

Xbox One controller flashes and then dies