XBOX ONE controller doesn'T connect

Hi nvsss58,

I believe that model 1537 is the first gen of Xbox One controllers, it does not have Bluetooth connectivity. When connecting to the Xbox it uses 2.4ghz to connect.

The Bluetooth capable controllers are from model 1708 (released 2016) onwards.

Hope this helps.

What type of problem are you having with your controller?

MY CONTROLLER WON’T CONNECT TO MY CONSOLE OR PC -> it doesn't apply. the controller does connect to my pc

I CAN’T UPDATE MY CONTROLLER -> it doesn't apply. Xbox Accessories says it is up to date

MY CONTROLLER DOESN’T FUNCTION CORRECTLY -> somehow it doesn't. let's take this option

MY CONTROLLER WON’T POWER ON -> it doesn't apply. the controller does power on

SOME OR ALL OF THE BUTTONS ON MY CONTROLLER DON’T WORK AT ALL -> it doesn't apply. All buttons do work correctly

SOME OF THE BUTTONS ON MY CONTROLLER DON’T WORK AS EXPECTED -> it doesn't apply. All buttons do work as expected.

so:
Xbox One Wireless Controller Solution doesn't have an option for the "stops working" symptom

by the way i try everything. move xbox all over the house and take it to my m8s house turn network off still not workin

Xbox One Wireless Controller disconnects or can’t connect

support.xbox.com/.../wireless-controller-disconnects

and

Connect a wireless Xbox One controller to your console

support.xbox.com/.../connect-a-wireless-controller

I try everything.. and it doesn't work

The Xbox One console doesn't support Bluetooth. That headset won't work with the Xbox One in any way.

The new Xbox One controllers (the ones that come with the Xbox One S) have Bluetooth, but that's only used to connect the controller to a Windows 10 PC through Bluetooth.

Now, the xbox says it's connected, but the remote doesn't, and the controller can't control the xbox...