xbox one controller disconnects when mic/ stereo adapter plugs in.

If your Xbox one Controller doesn't work or gets disconnected after you plug in your Stereo Headset Adapter, unplug your adapter,
and then update your controller without the adapter. After the controller is updated, insert your Stereo Headset Adapter back into the controller.

Hi Legend of RDG

If I understand your question...

Q: If you buy the Stereo Adapter, will this allow you to hear sound.

A: Yes, the stereo adapter will allow you to plug in headphones to hear sound. I omitted the headset that comes with the adapter just in case you already have headphones.

(The Xbox One Stereo Headset Adapter lets you plug a compatible chat or stereo headset into the Xbox One Controller to control your audio experience without taking your hands off the controller.)

Source:
support.xbox.com/.../stereo-headset-adapter



The adapter will work with many existing headphones, but you can opt to buy the Xbox Headphones (w/Mic) and adapter too

1. I use an adapter with not headset attached.

2. On the top right corner of my screen where the charge of your controller battery is shown it also shows if you have a headset or not and when I plug in my "Apple headphones" it shows they are a headset.

GoluckyMonkey97,

1) So, you are using a "Xbox One Stereo Headset Adapter" with your controller, correct...?

2) And, when you plug your Apple headphones into the adapter/controller, the
not mic indicator in the upper right hand corner on the main menu changes to a
headset icon, and you do not get the headset and mic controls in the Settings menu between All settings and Turn off console?

Yes.... That's the way it's suppose to work. I had assumed that you were not using the stereo headset adapter, and that you were plugging your headphones directly into the controller's 3.5-mm jack. But, when the adapter is attached to the controller and
a compatible headset is plugged into the adapter, the Xbox will make the hardware buttons on the adapter as the priority for controlling over all Volume, game/chat Balance and Mute. Therefore, the headset and mic controls will not show up in the Settings menu.

I regret if this is still not working for you and your Apple headphones. But, if you do need to get a new headset, from my personal experience I think the "Xbox
One Stereo Headset" are the best buy for the money.

support.xbox.com/en-US/xbox-one/accessories/stereo-headset-adapter

www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

SA

Hi Fine Rage,

I have a friend who had the same issue.

Having a wired controller fixed this issue for him. You could try purchasing one of the wired adapters, put the rechargeable battery pack into the battery slot, plug the cable it into your console and controller, and see how that goes.

Good luck,

MickMcKay

I'm having the same problem using the chat headset that came with it. I was playing Advanced Warfare and the controller disconnected. Would not turn back on even with new batteries. Finally disconnected headset and it came on. Tried plugging in via usb.
Works without headset. As soon as I plug the headset the controller turns off and will not turn back on. Have tried resetting xbox one, unplugging it and updated the firmware in the controller. None of it fixed the problem.