Xbox One controller disconnects from xbox wireless adapter for windows

Hi l Caarl l,

That wireless adapter you're thinking of can be found here:
support.xbox.com/.../xbox-wireless-adapter-for-windows-setup This accessory is specifically for the PC.

If you're seeing issues with your controller disconnecting, I know that can be a bummer. There's a great guide for getting that under control here:

http://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-disconnects

Good luck!

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If it's happening on different PC's then it would more than likely mean that either the adapter or the controller are the problem.

Would you please try having your PC forget the controller and disconnect. If it still continues to disconnect, try uninstalling and reinstalling the controller drivers by following our Wireless Controller Setup.

Also, If you haven't already, please check Xbox One Controller in Windows 10 Troubleshoot and Troubleshoot the Xbox Wireless Adapter for Windows articles for further solutions to the issue.

Hi there Flameseeker,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox One controller randomly disconnecting. I recommend to try the following articles:

• Troubleshoot the Xbox Wireless Adapter for Windows
• Xbox One Wireless Controller functions improperly

To help isolate the issue, have you tried a different controller?

Give this a try and let us know the results.

If you’re having trouble with your Xbox Wireless Adapter for Windows, it could be because the adapter drivers didn’t auto-install, the adapter stopped responding, your controller won’t connect or frequently
disconnects from your adapter, or because there’s interference between the controller and adapter.
Try fixing it with these troubleshooting solutions. Make sure your Windows 10 device is up to date, and try unplugging the device, restarting, and plugging it back in. Make sure your controller is in
range of the adapter. You can also move any objects between the controller and the adapter out of the way, and keep the adapter away from metal so there’s less interference. For more solutions, check out “Learn more” below.

Learn more

If you’re having trouble with your Xbox Wireless Adapter for Windows, it could be because the adapter drivers didn’t auto-install, the adapter stopped responding, your controller won’t connect or frequently disconnects from your adapter, or because
there’s interference between the controller and adapter.

Try fixing it with these troubleshooting solutions. Make sure your Windows 10 device is up to date, and try unplugging the device, restarting, and plugging it back in. Make sure your controller is in range of the adapter. You can also move any objects
between the controller and the adapter out of the way, and keep the adapter away from metal so there’s less interference. For more solutions, check out “Learn more” below.

Learn more

Hello Charkel,

Thank you for bringing this to our attention. Unfortunately the Xbox wireless adapter is made solely for the Xbox one Controller. You can Find more info on the wireless adapter here : Xbox
Wireless Adapter for Windows

This link here should help you set up a 360 controller on windows :
How to set up an Xbox 360 Controller for Windows

Hope this helps!