Xbox One controller disconnects all the time windows 10

Arishkogol · Mar 4, 2019

I have a wired xbox one controller. Bought it about a month ago. The entire time it's been sitting on the computer, never dropped or anything. It's started disconnecting constantly. I'll be playing a game, it'll vibrate, and it will disconnect.

I tried chatting with someone, but when I asked the live chat bot to connect me to someone it said "you can connect with a live person below" and then just sat there and sate there.

Anyone have any ideas?

:)

XBF Erick C

Hi there!

Thanks for reaching out!

I suggest that you try updating
your Xbox One controller. To do this, kindly follow the steps provided on the links below:

If the issue persists, I strongly
recommend contacting our Xbox Customer Support
for further troubleshooting steps.

Kindly update us with the results

XBF Houmaidi O

If it's happening on different PC's then it would more than likely mean that either the adapter or the controller are the problem.

Would you please try having your PC forget the controller and disconnect. If it still continues to disconnect, try uninstalling and reinstalling the controller drivers by following our Wireless Controller Setup.

Also, If you haven't already, please check Xbox One Controller in Windows 10 Troubleshoot and Troubleshoot the Xbox Wireless Adapter for Windows articles for further solutions to the issue.

Ackis

Which version of Windows are you running?

Have you updated the controller at all (firmware)?

support.xbox.com/.../how-to-update-xbox-one-controller-windows-10

Catherine Cus.

Hi,

If you're having issues with the Xbox controllers while streaming games through the Xbox app on Windows 10, this may be be due to outdated drivers of the controllers. To resolve this issue, we suggest that you follow the steps provided on this

link on how to update your Xbox One controller on Windows 10.

It is also recommended to keep your Windows 10 device and the Xbox app up-to-date. Refer to the following links for the steps:

After installing the updates, disconnect the Xbox controllers, and then restart both of the Xbox One console and the Windows 10 computer. Reconnect the controllers and check if you'll encounter the same issue.

Keep us posted with the progress. We'd be glad to further assist you.

Guzz234234

Not true I am having the same problem where the old controller is working perfectly but the new model disconnects all of the time. I have a brand new wifi 6 and bt 5 card on a windows 10 PC.

Xbox One controller disconnects all the time windows 10